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December 2023 by Michelle faragher
Ever since it has become Umpqua it just sucks. There is no reason a simple deposit should take 10 minutes. She wasn't helping anyone else. It's not just me every car every time in the drive through is there for so long. It was much better when it was columbia bank and way more friendly.
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August 2023 by Sandra Schott
This branch has no customer services what so ever. We have been banking with them for about 2 years. I interacted several times with staff and get the same unwelcome feeling every time. This last time my boss went to the bank to make a deposit and he was met by the branch manager confronting him in the lobby about a situation that should have been delt with in an office not the lobby. (very unprofessional) After this we will be changing to a different branch or a different bank.
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June 2021 by Raymond Tong
I have always been happy with the service at Columbia Bank. In more than one occasion they have caught fraudulent attempts to charge to my account. They have done well at protecting my account. I would recommend them as a good place to bank.
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June 2021 by Scott Belcher
My parents have banked here since Columbia Bank took over. We have had nothing but excellent service every time we go in there. The staff in knowledgeable and very helpful. I can't say enough good things about this bank.