“Greg is a great mechanic and has always been more than fair with us. Super nice guy who’s knowledgeable, dependable, and responsive. A good mechanic is like a good doctor; you want someone you can trust. Greg fits the bill and we are lucky to have him as our mechanic”
“I highly recommend this be your FIRST choice. I called around and obtained quotes from numerous locations in Port Angeles and Sequim. Google recommended many and shared why, but that information wasn't accurate. Clayton was direct and honest, letting me know what he charges for labor. He said to me that his labor may seem high, but he is worth it. He is. However, in my comparison shopping, while I found cheaper labor, every single shop I obtained a quote from, was higher in total cost. Here's the thing; they were padding their cost by marking up parts by as much 100% above retail cost, or they were padding the time for the labor to increase profit. Clayton was fair and honest, and quoted me a total cost that was less than everywhere else. Clayton does great work and he's in high demand and couldn't get me on the schedule for a couple of weeks. That was true of everywhere I called. I explained my urgency and Clayton worked me in, completing the rear brake service on my RAM 1500 in time for my scheduled camping trip. Clayton runs the place, does most if not all of the work, and is as straight forward, direct, and honest as a business owner SHOULD be. Take my advice, don't waste your time looking everywhere; go with Strait Alignment & Brakes.”
“So, my lil' brother's transmission checked out on him, so we went in and talked to Aaron at Bayview Transmission. He was upfront about what to expect, how long it would take, the cost, the parts he was using to rebuild my brother's transmission, and any other questions we had he answered. It was done on the day they said it would be done by, his truck runs & drives great again. And it comes with a 2 year no questions asked warranty! VERY reasonable price on the rebuild too! Thanks again to Aaron & the guys in the shop for doing a great job on my little brother's truck, and thanks to Savanna at the front desk for helping answer all of our questions and for always having a huge smile on your face!!!!”
“This place has new owners and they are more friendly and easy to get along with. I came here 4 years ago to see if they could install my step up boards on my truck not running boards they are smaller.. The dude wanted $800.00 to install and bolt down. No thank you went home and had my husband do it, so in return I washed and wax, and vacuum his car ? I guess that's fair. So that was then now its different with the new owners.....”
“Bought my 2017 audi q7 3.0t back in April from an scummy dealership (wish i wouldve found that out sooner) and have had a couple issues since than. Ive had to have one pretty major mechanical repair and a some basic maintenance done on it. Got referred to rustys after learning my trusted mechanic cant work on these cars. Always hesitant to switch mechanics but these people are amazing! James is extremely knowledgeable and hard working! Jackie is probably one of the nicest people I have ever met! The customer service here exceeds expectations! If you have an import, this is the place to take it for any and all work you need done.”
“Took my ‘03 2500 here when it went into limp mode back in 2023. He was booked out about got me in and had truck fixed in the time frame he said it would be and communicated everything so that I could understand what was going on.”
“Walker is awesome! He really took time to help me and discuss my options. He gave great info and has a comforting energy. It's not always easy speaking with mechanics as a woman, but he treated me like an equal. Thank you!”
“Steve saved me a lot of money by repairing my exhaust instead of replacing it. It is obvious watching him do the repair he loves his work and is very good at it. When I drove in with my exhaust system rusted and broken I thought I was going to have to replace it. The new system starts $800 before installation costs. Steve looked at it and said I can weld this back together like new. The old system was 25 years old with close to 100k miles on it. Steve took care of it the next day. Looks and sounds like brand new. He is a true craftsman”
“First of all. Caleb(hopefully I spelled his name right) was awesome to deal with. Second, gave great advice about my vehicle. Saved me a lot of money. Third and last I Will be going back with all my car repairs and suggest others do the same.”
“I cant recommend Olympic Tire and Auto enough. Jeremy is so knowledgable. Quoted me a fair price for the appropriate repair on my 2014 Ford Flex. It was our water pump which is not an easy job. He came back in the end $1500 under what he quoted me as he didnt need to do all of the maintenance that he expected to. There was a wait to get in as they are a small shop, but good work is well worth the wait!”
“I recently bought a new car from Ruddell Auto, and even though I was about 2.5 hours away, Tiffany made the entire process incredibly easy. She was extremely communicative, responsive, and always made sure to accommodate my situation. Her and Joe were very kind and genuine throughout the experience. I would definitely recommend this place!”
“Good Work, but Communication Needs Improvement I recently had shocks and struts installed on my car at the Port Angeles Les Schwab. I ordered the parts on a Wednesday and was told they’d arrive Friday and that I’d get a call on Monday. I never received that call, and by the following Wednesday I had to call them myself. They told me the parts were in and weren’t sure why no one contacted me. Once things were scheduled, the service itself was great. They asked me to drop my car off by 9 AM Thursday and said it would be done by the end of the day. I dropped it off at 9, and it was finished by noon. The car rides noticeably better now. Overall, the work was solid and fast once the appointment was set, but the communication beforehand definitely needs improvement.”
“This is not a shade tree mechanic's shop. I was referred here by the dealership. Tommy was very courteous and explained exactly what my problem was. Just be prepared for dealership repair prices. Wow. Recommended with that caveat.”
“This is my “go to” for service on my Ford Edge. They are responsive and responsible. And when something is not quite right they make it right. The machine wrote this for me, but itks accurate so I’m using it.”
“Very nice group, appreciate them putting up with my husband complaining about the price (although it is overpriced) but this shop is cool and they gave the doggo a treat! Edited to add we were in and out in less than 10 minutes for an oil change.”
“We were traveling through and a radiator hose popped a leak. They got us in, got the part and replaced it all within 2 hours. Everyone was friendly and helpful. Ask Mike about his art!!”
“Rudy’s has always been prompt and very fairly priced. I’ve used them several times for pre-buy inspections as both a buyer and a seller as well as for repairs to my daughter’s daily driver. I would definitely recommend!”
“Toni’s is the best auto service garage that I have ever dealt with. Toni always does a great job of explaining my service options and I have never had any problems with any of the work done there on my Mini Cooper. As soon as my other car is no longer covered by warranty, I intend to start bringing it to Toni’s as well.”
“Shout out to “Kevin Galbreath” in sales, “Travis” sales manager, and “Jody” in finance at Wilder Auto who continue to work extra hard at achieving our goal Payment in our first choice of vehicle. We have worked with “Kevin” on more than one occasion and he never leaves us disappointed. “Kevin” and Wilders “Financial Team” always greet us with such amazing Customer service and patience. 5/5 ⭐️’s, definitely recommend working with them!”
“Jeep developed a pretty loud rattle up front. Called Denny at 2:30 on a Friday afternoon, and he said bring it in. They immediately looked at it. Turned out to just be some missing bolts for the skid plate. Installed some, and I was on my way at 3:15. Price was very reasonable.”
“My brand new car with 1200 miles purchased from another afore dealership broke down while i was climbing the road the hurricane ridge. What a nightmare... well it very well could have been But Rob and the service department from Price Ford went above and beyond anything i could have imagined in helping me. They got my part into town as quick as possible, they gave me a loaner so i wasn't stuck at a hotel with no access to get around, and they kept me updated day to day on the fix. This wasn't their car they sold, I am not a customer of theirs, i live 300 miles away.. but they made my problem into their problem, and made sure i was super well taken care of, and for that i will be forever grateful. Honestly, i may travel the 300 miles to buy my next car here because i was so blown away by the treatment i received. Don't hesitate talking to Rob and the service department here, they're top class!”
“Frank would not stop working on my car until my issue was completely resolved !! He is reasonable on pricing and absolutely respects your time as well. He communicated very clearly what the issue was and took care of it on site.”
“Great group from parts to service dept Had to wait 4 hours for parts (not their fault) Keep me informed of progress highly recommend and appreciate thier professionalism”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."