Port Hadlock Mini-Storage is run very professionally, with easy access and temperature-regulated units. The facility is always very clean, and customers report feeling safe there, even when alone. Multiple reviews highlight the kindness, patience, and great customer service of the employees, who are described as going above and beyond to help. However, there have been significant recent changes. The business was bought out by StorageMart, and a major negative noted is the lack of communication to longstanding customers about this and subsequent changes. Customers report steady rental fee increases for loyal renters, while new customers sometimes get bargain rates. Specific concerns include unannounced new insurance fees and rent increases that now occur more frequently, with no clear communication via email or signed leases. While the physical facility and staff remain highly recommended, the new ownership's policy changes and poor communication have been disappointing and shady to some long-term renters.
Great place. Close to town, easy access and good pricing.
March 2023
I used their facilities for several years and this place is run very professionally. Easy access and temperature regulated. Highly recommended.
August 2022
Had the kindest employee Mark help me out today! He went above and beyond to make sure I was able to get a unit I wanted when I realized the one I bought was too small. He helped me look at a few more units before renting a new one just to make sure it was perfect for me! Definitely glad I chose to put my things here!
