AutoZone on Lund Ave in Port Orchard is a leading retailer of auto parts, maintenance items, and car accessories. Multiple reviews highlight excellent service and knowledgeable, helpful, and courteous staff who go above and beyond. Employees assist customers in finding correct parts on the shelf, provide installation help, and take time to locate items. A notable service is the free loaner tool program with no charge and no time limit, with deposits fully refunded. The store also conducts card checks for security, which is appreciated by some customers. Overall, it is described as the place to go for great customer service.
Got help from Kasey figuring out a couple parts that I needed, she rang me up and answered my questions. This sore seems a little more erratic than my usual Tacoma store with the manager being kind of short with the employees but they got me handled. Thanks again Kasey.
July 2024
Excellent service from David. I could not find a part on the shelf. He looked it up and said the store had one. Took the time to get the part for me. Assisted with locating the other items I needed. Customer service and courtesy at its best. Thank you!
July 2024
Great people who work here, and a great store manager who is willing to go out of his way to help.