Kitsap Credit Union

Banks, Credit Unions
Hours: Kitsap Credit Union is generally regarded as a valuable and responsive financial institution with deep community roots, originally founded to serve navy yard workers. Many members report an overall very good experience, describing a long and great working relationship. Customers frequently highlight that employees are friendly, helpful, and easy to do business with, leading to quick transactions. The credit union is often praised for being more responsive to concerns than large commercial banks, with management affirmed as accessible. Members appreciate excellent terms on loans and credit accounts and note helpful support in resolving issues like fraud, where the institution proactively protects accounts. However, its status as a training branch has led to ongoing operational problems. A corporate policy eliminating deposit slips has caused difficulties, particularly for drive-up transactions. New tellers in training sometimes ignore permanently saved written instructions for accounts, resulting in deposits being mishandled into incorrect accounts. This can cause overdrafts and fees, requiring significant member time and effort to reverse. The verbal transaction process is also seen as potentially creating errors and longer wait times. Despite these specific procedural frustrations, which members have discussed directly with management, many affirm they will continue keeping their primary personal and business accounts there, trusting the institution with their money.

• 1.37 miles

  

  Global Credit Union Credit Unions, Banks & Credit Unions
• 1.44 miles

  

  Navy Federal Credit Union Credit Unions, Banks & Credit Unions
• 1.54 miles

  

  Peninsula Credit Union Credit Unions, Banks & Credit Unions
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  Kitsap Credit Union Credit Unions, Banks & Credit Unions

1. Port Orchard, Washington