“Bought a new bed a few days ago. I was looking for a particular brand, but they did not have it anymore so he pointed out one that was close to the one I was looking for and it was a new and improved one. I'm happy with my purchase and the salesman was friendly and he respected me by not bothering me while I tried out the beds.”
“Came in looking for a mattress, was greeted directly by Melodie, she was very helpful and knowledgeable about the different procucts!!! She is super friendly and sweet!!! Come see Melodie for your mattress needs”
“Knowing that we could get the bed the same day was excellent. There wasn’t much selection for the size of bed my daughter wanted but the one they had in stock was perfect!! The store attendant, Jahmal, was very helpful and friendly.”
“My husband and I went into mattress depot for the first time yesterday after initially having gone to mattress firm. The woman at mattress firm did not ask what my budget was then put us on a bed that was way out of my price range and I loved that bed and was almost going to buy it before she made me realize that she was using a pushy sales tactic to get me to buy the more expensive bed. So then we went to mattress depot where Dave was kind, and not pushy or aggressive about selling us something which we really loved. He answered all of our questions and helped us find a bed that was comparable to the one I fell in love with at the other store that was actually $1000 cheaper than the other one. Dave also did us a favor by throwing in free pillows with our new bed and gave us a really good deal on a mattress protector since we decided we didnt need them to deliver it and we could just pick it up when it gets to the store. 10/10 would recommend.”
“Mike is the man. Great knowledge of his inventory and receptive to the customer’s needs. Would recommend anyone needing a mattress to check out The Mattress Store and ask for Mike. Thanks!”
“They were very helpful and had amazing customer service. We ordered several things from here and we're happy with all the furniture . This is just the living room furniture! They were on time & very patient when we had trouble fitting the chaise.”
“Our customer service rep DJ (Silverdale store location) was awesome. He showed us all the options available to us. He was very knowledgeable about the product. To be honest it was DJ and his friendly personality that helped us decide to go with a sleep number. Thank you”
“Chris knew EXACTLY what we were looking for a in a smaller sectional to fit our apartment and provided us some great feedback and what would look good with the theme we are going for. Thank you so much for the help, Chris!”
“We recently purchased multiple new furniture items from the Macy's Silverdale location. The store had very good selection, especially in the sleep section. We were pleased with the overall process and discount that was offered for opening a new Macy's credit card account.While we did have to wait a few weeks for delivery due to inventory, the delivery itself was probably the best part of our customer experience. Davey was delivery driver, he and his teammate did an exceptionally good job taking our old mattress out and getting the new one perfectly in place. They were also awesome with getting our new recliner up the stairs and into the living room. This was definitely the most professional delivery service we've ever had.Great job Macy's team! We'll be coming back next time.”
Mattress Stores
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“I had a great shopping experience here! Luis let me test the beds with no rush and no pressure to get a specific bed. He is a wonderful salesperson, and I got a great bed that is perfect for me and my weird back.”