Macy's, the Great American Department Store, has been a timeless retail icon since 1858, celebrated for its style, quality, and discovery both nationwide and online. The store offers a first-class selection of fashion, beauty, and home brands, including exclusive limited-edition Disney and Marvel collections. Customers have had positive experiences at the Macy's store in Silverdale, WA, praising the store's good selection, especially in the sleep section, and the exceptional delivery service provided by Davey and his teammate. The process of purchasing furniture and opening a new Macy's credit card account was also met with satisfaction, with customers receiving discounts. However, some customers have had negative experiences, such as issues with warranty claims and sales staff not being knowledgeable about the products. One customer, in particular, expressed disappointment with the store's handling of a warranty claim, stating that they will not purchase anything from Macy's again. Overall, Macy's offers a wide range of products and generally provides a good customer experience, with the delivery service and furniture selection being highlights. However, some customers have encountered issues that have left them dissatisfied with the store's services.
Ted Porter is knowledgeable, professional, and a world class listener.
August 2023
The sales staff (Allie & Deb) helped find the PERFECT mattress I LOVE it! Sleeping better than I have in years!.
September 2022
Nice store nice people but my sales person really didn't know his product very well. He was pleasant and tried to be helpful dut wad reading pamphlets to get answers that he probably should have known. Good selection avalable
