“Had a pretty major car repair. Initially, the boys at Firestone stumbled and dropped the ball causing a delay in repairs and unexpected frustration and inconvenience to me. However…. Jim, Service manager, Joe and service mechanic , Bob stepped up, provided over the top customer service and proved themselves worthy of Harvey Firestone’s creed, “I believe fundamental honesty is the keystone of business.” Great job, boys. Thank you. Your satisfied customer, Joann Macy”
“Extremely happy with tire purchase made based on recommendation by Austin at Poulsbo location. He listened to my desire and needs and recommended the tire to fit what I was looking for. His team also identified an issue with my alignment and made things right. I definitely will be buying my tires and automotive maintenance and repair needs from Les Schwabb in the future. Experience was amazing and I couldn't be more pleased with the results of my visit.”
“I can't recommend this shop enough! Knowledgeable staff coupled with prompt professional service and outstanding management! These guys are my go-to for car repairs.”