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“Great service. It's so much easier to stack and transport the boxes than using paper boxes and tape. This was a great moving option for awkward and fragile items. I even rescheduled the pick up without any additional charge. I will use this service again for the next move.”
“I have been renting a storage for a while now and have had great service. The property is clean and managment is responsive. When they did have to refund my account, Debbie personally called me to make sure I had received it.”
“Ian was a fantastic help. He was friendly and effective, answering all of my questions and providing solutions. It's so refreshing to have an actual person help In situations that are usually stressfull; In anIn addition to his expertise and professionalosm,, his humor and warmth made the experience actually enjoyable! I will definitely use this as my gold standard moving and storage experience. Thank you,Highland Storage and Ian!”
“I currently have a storage unit with Plateau Heated Storage. However, I needed a bigger space and worked with Denise on finding the best one that would fit my needs. She was extremely helpful and allowing me to view all three units that were available. In the end I chose to go with a bigger unit as that made more sense for what I was looking for. They happen to be conveniently located and are very easy to work with. I have been very happy with the service I have received being a prior client and using their establishment also to rent U-Haul trucks from time to time. If you’re looking to declutter during the holiday times reach out to Denise Or Ben!”
“We started using them when we moved to the area in 2018. The building has always been incredibly well looked after and clean. We never had to worry about our things in storage.
That would've gotten a four star review - they were great and better than anything else we've used. But they got five stars because of how they went way beyond over the last few months.
We decided to move and needed to store our things before it got loaded. Ariel did everything to make this the easiest and most efficient move possible. Getting the units, dropping the units we didn't need, help getting a truck, loading and offloading by the movers etc - every single time the team made it as smooth as you can imagine. And ALWAYS with a smile. Not just brilliant professionals but great humans too.”
“Great service. Clean facility. There was an invasion of stink bugs in or off the buildings, but maybe it's because there were eggs laid in someone's storage? But the bugs are gone now, and it remains very clean. Only caveat is that price tends to go up by 12% after 6 months, but the manager was upfront about it.”
“All around great experience. Facility is easy to access, rates are reasonable and units are in great condition. Staff here was consistently friendly and helpful. When I need to rent a truck in the future they'll be my first stop.”
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“I’ve used First Due Moving several times now, and each experience has been outstanding. The team is always professional, friendly, and incredibly easy to communicate with. They consistently go above and beyond, making what could be a stressful process feel seamless.
During one move, a travertine piece was accidentally damaged in transit, and Cody went above and beyond to make it right, truly exceptional customer service. That kind of care and accountability is rare, and it’s exactly why I’ll continue working with them. Highly recommend.”