Auto Repair at The Hive is the largest independent full-service automotive repair facility on the Palouse, offering top-level service and an exceptional product. They have a team of technicians with a wide breadth of knowledge to repair vehicles correctly the first time, getting customers back on the road quickly. The business provides a 3-year/36,000-mile nationwide parts and labor warranty on almost all the work they perform, as well as loaner cars for customers while their vehicles are in the shop. Customers have had positive experiences at The Hive, praising the friendly, helpful, and honest staff. The service representatives, such as Rob, Dylan, and Manny, have been praised for their ability to address customer concerns and make things right, even in cases where there were initial issues. The technicians, like Jeff, are highly experienced and take the time to explain repairs in detail, ensuring customers understand the work being done. Overall, The Hive is known for its fast, friendly, and caring service, making it a go-to choice for automotive repairs in the surrounding area. Customers have been satisfied with the quality of work, the transparency of the process, and the accommodating nature of the staff.
I recently brought my 2007 Ford Focus into this shop for an oil change and to address a few concerns I had about the car, and I cannot praise this place enough! Jeff, the technician who worked on my car, went above and beyond. Not only did he perform a complimentary inspection during the oil change, but he also quickly... read full comment
December 2025
Very personal, great service and price ridiculously less than others for the same issues they were over 250 dollars less for the same repair point s was going to fix and gave me a free loaner vehicle until it was done - highly recommend going there!
December 2025
The Hive mounted and balanced two new tires. The representatives were helpful and friendly. Service was reasonably prompt. Cost was reasonable.