Jerry's Auto Repair, a family-owned business in Pullman, Washington, has been serving the community since 1977. The shop is known for its team of ASE Certified and Master Tech Certified technicians, who handle a variety of services including A/C repairs, brake and suspension work, steering services, and oil changes. Customers consistently praise the shop for its excellent customer service, highlighting the staff's understanding, compassion, and ethical practices. Many reviews recommend Jerry's, especially for students and parents at Washington State University, emphasizing the exceptional experiences they have had. Jerry's Auto Repair is recognized for its honesty in pricing and helpfulness, making it a reliable choice for both local residents and visitors. The shop has been commended for its ability to service uncommon vehicles, such as Fiats, and for accommodating customers with convenient services like free rides. Even those from out of state have found the team to be respectful and courteous, with quick turnaround times and thorough explanations of repairs needed. Overall, Jerry's Auto Repair stands out as a trustworthy and customer-focused auto repair shop in the area.
Very kind staff, very efficient and fast with getting my car checked out!
February 2024
They were so courteous and fast with my repair! Thank you everyone at Jerry's!
January 2024
Good customer service is hard to find these days, but not at Jerry's. Adam and his crew were amazing. They took such good care of me and my car I highly recommend this shop.
