Residence Inn by Marriott Pullman is a welcoming hotel that offers spacious and clean rooms, making it a comfortable stay for guests. The staff is consistently praised for being kind, helpful, and accommodating, creating a friendly atmosphere. The hotel features a variety of amenities, including a pool that is enjoyed by both kids and adults, an outdoor basketball court, and a BBQ area with a firepit, which is especially nice during the winter months. Guests appreciate the free on-site parking and the hot complimentary breakfast, although some note that the breakfast quality can be inconsistent, with some complaints about the taste of eggs and other food items. While most reviews highlight the friendly staff and good facilities, there are mentions of occasional cleanliness issues, such as smudges, food residue, and minor bugs, suggesting that the cleaning standards could be improved. Some guests also pointed out that the property can be understaffed, which affects breakfast and maintenance support, and there are occasional concerns about internal communication. Despite these minor drawbacks, many guests have enjoyed their stay, particularly appreciating the pet-friendly policy and inviting common areas. Overall, Residence Inn by Marriott Pullman is a comfortable, family-friendly hotel with a friendly staff and good amenities, making it a popular choice for visitors to the area.
