University Collision of Pullman

Auto Parts, Auto Detailing, Body Shops, Car Glass Repair
Hours: University Collision of Pullman is highly regarded for its exceptional customer service and quality repairs. Reviews highlight the responsiveness of the staff, particularly a team member who answered calls on a Sunday and kept customers informed throughout their repair process. Many customers appreciated the quick turnaround, with repairs often completed within a few weeks, despite challenges like weather and part shortages. The business excels in handling insurance claims, making the process seamless for those unfamiliar with it. Customers noted that the team went above and beyond, assisting not only with vehicle repairs but also providing support during emergencies, such as transporting a customer to the ER after a fall in the parking lot. Randy, the owner, is frequently praised for his kindness and understanding, making customers feel valued and cared for. The company is committed to delivering quality work, even revisiting previously completed jobs to ensure everything is perfect. Their attention to detail is evident, with thorough cleaning of vehicles upon completion. With competitive rates and a strong reputation for customer loyalty, University Collision of Pullman is recommended for anyone in need of vehicle repair services.

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1. Pullman, Washington