Victra is the local Verizon Authorized Retailer in Pullman, WA, known for providing excellent customer service and a comprehensive range of wireless devices. Customers appreciate the knowledgeable and dedicated store consultants who help them with various needs, including upgrading phones, transferring data, and selecting accessories. Many reviews highlight the staff's patience and willingness to assist. Adrianna is often mentioned for her ability to ease customer stress and guide them through the process of getting new devices and plans. Rachel and Collin also received praise for their commitment to resolving more complex issues, showing persistence and understanding while ensuring customers received the best possible solutions. Visitors find the store environment friendly and helpful, with staff going above and beyond to ensure satisfaction. Whether it’s a simple upgrade or a more complicated problem, customers feel supported throughout their experience. For those who prefer personal interaction over navigating the Verizon website, Victra stands out as a reliable choice, providing a trustworthy and enjoyable shopping experience in the world of technology. Overall, Victra aims to connect technology to life in a fun and effective way, making it a popular destination for wireless needs.
A.B. realy needs a raise. Very patient and great to work with
May 2026
A.B. and Joe helped us combine plans and get a new phone today. They were clear, efficient and helpful at every step.
May 2026
Gaberiel was super helpful getting the whole family set up with new phones. Great Customer service. Carlos even help get the data changed over for all the phones ! Great team!
