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March 2024 by 253 Bookkeeping NyCole Wesley
I was greeted and directly to the are I needed. A sales rep was nearby to answer a couple of questions that I had. Check out was quick and easy. Although, price match doesn’t mean what it used to.
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February 2024 by Mary Rico
They didn't have the product.
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February 2024 by Shawn Quinn
Some of the employees are lazy, you can either have a really good or really long and bad experience depending on when you go!
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February 2024 by Dakota Rodriguez
Friendly staff! Nornally stocked!
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February 2024 by Janice Slater
Best Buy in Tacoma would not answer their phones. We were there yesterday and most of your people were just standing around! Don't have a phone number if you are not going to answer it. I tried Puyallup too and then did not answer either. Poor business practice!
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February 2024 by Reese Gilder
I'm from a different state, had ordered the wrong item from door dash. When I came in for the return, an employee I believe named Naisha, was very helpful as soon as walked in. Not only helped me with my return, but instantly knew and got the original item I came for. Great service, would return if I lived here.
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February 2024 by Joshua Thompson
Didn't have what I needed at the time but was able to get it transferred in fairly quickly
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February 2024 by Mary Ruff
Not very attentive but service was ok
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February 2024 by Alfred Emerson
they have alot of electronics.,appliance .TV's and stero's ,speeakers, computers.and best of all is there customer service.all way providing the best price
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February 2024 by Jaquan Satchel
They always take care of me here when I have issues. Some of the team could use a little more experice, but everyone is super sweet and helpful. Only gripe I have is the financing team....
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February 2024 by Elaine Sycks
The staff in the electronics department were so helpful as I was shopping for a customer order.
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February 2024 by Gerardo Serbantez
I dropped my computer off to be upgraded at geek squad at Best buy here at this location they did a good job I'm not really seeing anything that I need to change or anything so good job guys I will be coming back
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February 2024 by Theresia McLynne
Really disappointed in their lack of options of smartwatches. Case almost completely empty ? Although a Blue Shirt was immediately available (to confirm they were extremly low - she did look in other stores, which were also very low).
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February 2024 by Bill Hunt
We went to the Geek Squad at Best Buy for them to fix the camera lens on my iphone 14. we specifically asked if they could make sure it wasn't the lens protector because we thought we had put one on there, but couldn't recall if we actually had. They told us we didn't have a lens protector on there and that we would need to call Verizon to go through Asurion since we didn't have Apple Care. We went right over to uBreakiFix on Shaw RD and KURT was amazing. We explained the same thing to him that Best Buy had told us and he instantly recognized that the phone did in fact have a camera lens protector and that the actual camera lens was not damaged at all. KURT not only saved us money, but time and he wouldn't allow us to pay him for it, saying it was no big deal. We even offered to buy him a drink from Starbucks or a sandwich from Jersey Mike as we would have had to turn our phone in to Apple for them to ship us a new one and I hate having to download all of my stuff to a new phone because something is always missing or goes wrong. I was impressed by KURT's willingness to help us without charging us and his ability to recognize that it was just the lens protector. Way to go KURT.....Not so much impressed with the Geek Squad at Best Buy though. They made us waste our time by going all the way over to Pioneer and Shaw and countless minutes on the phone with Verizon on our way there so that we could get a claim number, but to our suprise when we got there verizon said they would ship us a phone and we'd have to turn ours in. We went into uBreakiFix instead and had it fixed it in no time. Needless to say we did not purchase the lens protector from Best Buy, they lost our business that day. We went right over to Verizon instead and bought another one.
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February 2024 by kathy irwin
Best Buy on the Westside of Olympia is by far the best one! They fixed my I MAC, took a few days but it all come back fully functioning!!! They are by far the best. Make sure you choose a BestBuy on the Westside of Olympia, WA. They have the competence to get done what needs to get done! They have knowledge from their own GEEK SQUAD! Highly recommend them… specifically the one on the Westside of Olympia, WA.
