CarMax in Puyallup, WA, offers a large selection of used cars, trucks, and SUVs, making it easy for customers to find exactly what they want without haggling or pressure. The car buying and selling process is straightforward, with many customers noting the seamless experience from online quotes to in-person transactions. Customers appreciate the friendly and welcoming staff who provide regular updates throughout the process. Many reviews highlight the efficiency of selling a car; even if complications arise, CarMax ensures that offers remain valid and that customers are treated fairly. While the sale price may not match private sales, the quick and honest service is a significant advantage. Several customers have praised the helpfulness of the staff, particularly in finding vehicles that fit their budgets and needs, even for those with lower credit scores. Overall, CarMax is recognized for its excellent customer service, fair prices, and a hassle-free experience in buying and selling cars. The positive reviews reflect a strong satisfaction with the overall service, making it a recommended choice for anyone looking to purchase or sell a vehicle.
The car buying process was Great. Matthew was awesome He simplified the experience of buying a car.Loved the 10 day Test drive ended up with a 2021 Nissan Altima.
July 2024
Good selection of cars usually at a fair price. Sold them several cars over the years, they will never offer as much as a private sale but they are quick, efficient, and honest.
July 2024
I Had a GREAT experience at CarMax from the beginning of my purchase to the end.