Firestone Complete Auto Care in Puyallup, WA, has earned a reputation for providing reliable and friendly auto care services. Customers appreciate the excellent customer service from staff members like Bri, Carl, Tyler, and Luis, who are described as kind, knowledgeable, and professional. The team is known for working quickly to accommodate urgent needs, such as flat repairs on short notice, and for offering thorough inspections and honest advice, including recommending dealership visits for serious issues. Despite some challenges, staff members remain courteous even when faced with difficult customers. The shop offers a wide range of services, including oil changes, brake inspections, engine repairs, and tire sales, ensuring that vehicles of all makes and models are well-maintained. Customers feel confident leaving their vehicles in the capable hands of the team, and many express their intention to return, citing the quality of work and positive experiences. Overall, Firestone Complete Auto Care in Puyallup is recognized for its dedicated staff, comprehensive services, and commitment to getting customers back on the road safely and affordably.
Great customer service by Luis Garrido, store manager. He goes above and beyond in making you feel a valued customer. I got my new set of tires installed at a great price.
July 2024
So we had an appointment at 9am on Saturday to get my car looked at and oil changed. We got my car back on Sunday at 5pm and charged over 700 dollars for oil change and some filters. I was supposed to go to work on Sunday but thank goodness I wound up being sick and had to call out anyway.
July 2024
Took good care of my car. But have your wallet standing by.
