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“Had my wallet stole. A first. What a nightmare. I shut all the cards off. But Harborstone made it so much less stress.They took right over.. it was amazing. I don't think I could ever thank them enough. I have never received sure awesome service... Thank you So. Hill Harborstone & your call center, but your fraud Dept is fabulous. Thank you everyone have a great week.”
“My first car was totalled & it upset me when the at-fault driver's insurance didn't take over nor was my insurance with Progressive very helpful. I was left with part of my loan to pay off. The people at this location helped me through the process with compassion, understanding, patience, & consideration for the dues, while also helping me to purchase a new vehicle.”
“I have been à member of sound cu for as long as i remember. Never have had a single complaint. I am proud to be a member. They even caught shut my Card Down and Called me before i even realized that my Wallet had been stolen. The use Didnt match my history, and was flagged While they verified that it Wasnt me.As great as that is, the Staff is phenomenal, knowledgable, and affable and has notified me when they offer advantageous options to make savlngs have more returns than the basic interest. Sound CU Customer service is the gold standard for Banks. They Stayed open to ensure my request for a 20k withdrawal was secured.From my Parents, Sibling and my own Wife and daughter…..all choose to bank with Sound CU, and Will Continental möölThey have Bill counting and. Coin counting machines among With Staff that make me feel at Home.The New Graham Location is superb,”
“Gabriella was always friendly and willing to answer any questions we had during the process. She did a great job of making herself available and working around my schedule. In addition, she did really well making the family feel comfortable which is not always an easy task. When we did finally decide on a deal, she did a good job of staying on top of us to keep things moving and ultimately helped us get across the finish line. Thank You!”
“Update: Previous bad experience below (eventually the hold came off and i got direct deposit but BECU never actually reached out about this again), however, I had to go in again for a name change and ordering checks and had a great experience. Changing my review from 1 star to 4I just opened an account with BECU as I moved to Washington from Illinois and my bank doesnt have a branch near here. My family also has accounts here and I was told how great BECU is.I opened my account online and mobile deposited my payroll check and a five business day hold was put on it.I messaged with a representative on the BECU mobile chat and was told that the hold could be taken off but it would need a manager to make an exception.When I came into this branch to try and get it sorted out I felt the people I talked to (I can't remember their names) were a little condescending and didnt want to help me at all. The manager also told me there was "no way" that an exception could be made and the hold taken off.I've worked at Banks and was told to never put a hold on a payroll check so I thought it was very strange that a credit union would do so and wouldn't even work with me on it.Being told how great BECU was, this is really not a great way to start off.”
“After having my car broken into and my debit card stolen, Marco was very helpful in getting my account closed and new ones open. It was a very frustrating time for me, and Marco did everything he could to make it easier. I always appreciate the kind and friendly staff when I go into this small branch.”
9AM - 12:30PM
12814 Meridian E, Puyallup
Banks
“If I could give 10 STARS I would! Since moving to the community January 2022, Ocean Shores Timberland Bank customer service has been BEYOND outstanding! Disabled husband with wife still working, getting by week to week watching every penny a bad actor somewhere tried to steal every thing from us. No, we are not part of the "elite entitled rich upperclass" paycheck to paycheck is more accurate. Timberland stepped up and handled this B.S. in 1 day! Thank you, sincerely, to the entire Team at Timberland.”
“Brandi S. (Branch Manager) is amazing. I came in with some hard questions and she helped me every step of the way. I have banked with sound for over 20 years. This branch by far has always been the best for customer service and care. The rest of the team was great as well! Brandi I so appreciate your help yesterday in understanding my situation and offer great solutions!”
“This branch has helped us tremendously in the last two weeks with all types of banking, including estate accounts. The entire team and managers have helped us with guidance and professionalAssistance with forms and phones calls to different departments with BOA as well. Great support for our family. Thank you!”
“Jodi was so patient and helpful. Navy Federal continues to have great customer service. She helped answer all my questions and helped guide me through my transactional needs.”
“Had the best service in our lifetime. Branch Manager, Vanessa assisted our family to open our 11yr old twins - Student Bank Accounts.She, was so wonderful and amazing by treating them as adults and educating them and they signed there 1st ever documents.We will cherish our experience with her and look forward as new members”
“Recently new member to the bank and was transferring a car loan to them I went in and dealt with Mina she made the process simple, fast and continued to follow-up even when I left the bank! Stellar service and great follow through which is very hard to find these days highly recommend WSECU for your next bank to trust!”
“I've been a customer since 1993 through several bank purchases and have always been more than satisfied with the services I've needed. They are prompt to help and don't give up until you are happy.”
“TAPCO has been a favorite of our family to do our banking. Tellers typically have a warm welcoming smile and make us feel valued. Services have helped us to be a success organizing our kids accounts too.”
“I've been with them for about a decade & I don't think I've had a single issue. The new update to the mobile app really sucks. But the live one on one service is always above & beyond. Keep up the good job!”
“Had an issue with my account D'chelle and Keona were right there too take care of it really took there time too see the situation and handle it with care and professionalism glad I have this branch of GCU?”
9AM - 1PM
3710 S Meridian, Puyallup
Banks
“Excellent customer service. The tellers are thorough and attentive to details. Also the security officer from Allied security has a very friendly demeanor. He makes me feel welcomed. Keep it up!!”
10AM - 1:30PM
3903 S Meridian, Puyallup
Banks
“Ever since day one the this bank has been so beneficial for me. To my recollection, Reshawn was the first teller, and perhaps the first person, that I met there, and I'm so glad I did. She has been so pleasant and delightful and has helped me more than I'd ever expected.There is another person I'd like to mention who has been equally helpful, pleasant, and delightful, but I don't remember her name vividly. It might be Sarah, but I am equally thankful for her as well. This is definitely the best bank I've ever banked with. Thank you so much for all of your help and support.???❤??”
9AM - 1PM
4220 S Meridian, Puyallup
Banks
“Great bank with a helpful staff. I've been coming here for a while, so feel free to ignore the low reviews, as most of them are silly circumstances or people not reading simple things.”
“Love columbia bank, they are the best bank around, and I don't even have an account at Columbia bank, so that should tell you alot about this bank, as a non customer believes is the best bank around, and I have, u. s. bank, and keybank, but will be switching soon as possible, until then, I will be a avid fan of all Columbia banks for there outstanding service, and unmatchable customer service they provide me 100%, of the time I go there, and that is atleast one a week to cash my check from work, and it's not even close to any other bank around, so try them out and see for yourself”
“I got two great car loans from David Shoults at Key Bank on river road. He answered all my questions and kept me updated every step of the way. I would recommend him and Key bank on river road i. Puyallup to anyone who is looking for a loan.”
“Joyvonne was exceptionally helpful at this Meridian branch. She spent all the time needed to help with making online payments. Kitsap might want to modernize their online payment system. this would make Kitsap better than any other mainstream bank. Extremely ridiculous online payment system. I set up a payment that had an extra fee. It shouldn't cost anything to pay off credit card. The payment didn't go through because it said I didn't include fee. This is so unprofessional. Of course, I approved fee, but now payment late. I will payoff account ASAP and close it. Thanks KCU!”
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“Couldn't be happier couldn't ask for better service and just the way that everything was handled was absolutely amazing completely satisfied I would recommend anyone to come see you guys you guys made it easy it was great thank you”