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9AM - 5:30PM
5320 176th St E, Tacoma
Banks
“Absolutely amazing. They're sweet people, great service. They want to make sure you are taken care of and work with you as much as they can. If you need a banking service, or want to make a swap? Pick Tapco. Cinta in particular was a star when I needed to get my account set up; so patient with me and my partner.”
“Whenever I have a need for financing, I always have excellent experiences dealing with ACU. The employees are professional, patient, kind, easy to work with, good listeners and treat me with respect. After I am done and leave, my needs are met. ACU has always had my back.”
“I went inside to get change for public transit. The bank branch was very professional and looked like a commercial bank versus a consumer bank. The teller was very pleasant and accommodating, even though, I was a zero profit customer. Consistency in customer service is sure tale sign of overall branch management. My rating reflects a positive experience but since not so substantive, I reserve the last star until I transact some more meaningful business there.”
“TAPCO is a nice financial institution. Offers all the regular financial services a bank normally offers.
Also everyone that works there is professional, pleasant, informative and helpful.”
“I cannot say enough great things about the help I received here, especially from Stan. Handling a loved one’s estate is never easy- logistically or emotionally- and I was treated with warmth and understanding in addition to helping me navigate the logistics. Some people radiate kindness and he’s one of them.”
“Tinesha at Sound Credit deserves serious recognition. I called with a genuinely strange and stressful situation involving a car loan that made no sense, and she handled it with total calm, clarity, and professionalism. She didn’t rush me, didn’t dismiss the weirdness of the situation, and didn’t give me canned answers. She took the time to actually investigate, explain what was going on in plain language, and help me understand my real options.
What stood out most was her tone. Steady. Respectful. Grounded. Exactly what you need when you’re dealing with confusing financial stuff and trying not to get taken advantage of. By the end of the call, I had real answers and a clear next step instead of anxiety and guesswork. Thank you Tinesha!”
“This banks has the best, perfessional employees and they help each other out even when their computers are not working properly. I am VERY, VERY pleased with this bank and I would recommend it all my friends and family. Thank you for all that you do. Your's truly, Mary M.”
“I've been with a lot banks. Tapco is by far the best financial institution I've been lucky to be apart of. Thanks Elizabeth and the entire Fredrickson branch staff!!”
“Rachael M was terrific. She was knowledgeable, kind and persistent. She is very patience,she explained things thoroughly. She is truly an asset to the Harbor stone CU team.
My husband and I are so grateful.
Lorraine Auerswald (Villars) and David Villars.”
“Johnny Ostendorf helped my fiance and I with getting a personal loan for them to get a new bike! His service was fast, friendly, and he was easy to talk to and communicate with. Definitely would recommend him so lending needs, if you have any!”
9AM - 5:30PM
8002 Pacific Ave, Tacoma
Banks
“You know... Going in in-person versus emailing are two totally different animals with this CU. I'm... impressed. The empathy from the clerk who received me, down to the ease I was able to get stuff done... and her explanation on ways to make it easier while hearing me out about what I've already tried. I commend them. I only wish they had a location in Puyallup.”
“SCU takes such excellent care of me. Everyone is efficient, knowledgeable, provides productive advice. Couldn’t ask for more. Thank you to everyone on the SCU team for service and support beyond expectations.”
8AM - 5PM
6402 19th St W, Tacoma
Banks
“I have been a client of Group IRA for over four years. They did a wonderful job walking a novice like me through the ropes of starting my own Roth IRA and rolling over my retirement plan. I have always been met with enthusiasm, patience, and understanding when working with their team. A huge shoutout to Grace who was so incredibly helpful with my 401k Rollover. I know I am in good hands.”
9AM - 5PM
2802 6th Ave, Tacoma
Banks
“Two years in tacoma now and still real enjoying banking with Tapco. Real enjoy my sixth ave. Branch. The main tellers Sandy and Beatrix have fabulous customer skills and have handled many types of transactions for us. Keep up the great work sixth ave. Tapco!!”
“I want to thank Melody for providing exceptional service. Her combination of professionalism and positive attitude is welcoming. Harborstone is fortunate to have such a gifted staff member. Thanks again.”
“I SAVED ABOUT $9,000. IN A SHORT TIME
DROPPED MY MORTGAGE PAYMENTS FROM $1200. TO $ 500. I mow; owe $3,600. On Principal at 4.875 Interest Thank you Sound Credit Union.”
“Thank you for opening this branch at this location. I have been a member of NFCU for more than 25 years from Washington DC to Washington state. I got my first mortgage from you and you helped me realized my dream of home ownership. I've since gotten 2 other mortgages as I moved. I will always be grateful to NFCU.”
“I brought my 87 year old father, who uses a wheelchair and is partially deaf, to the 72nd & Pacific U.S. Bank branch after his account was closed due to suspected phishing. We were helped by Sabrina Flores, who spent a lot of time calmly and patiently opening a new account, setting up his online bill payments the way he wanted, and printing his tax information among other things. She was exceptionally kind, clear, and unhurried throughout, turning a very stressful situation into a positive experience for him. We were deeply impressed by the quality of care and outstanding service she provided.”
“Been banking with Susan Warnell since they were established as Rainier Pacific, through the Umpqua years, and now Columbia Bank. Susan and company have provided us with great personal and professional banking service, including several home loans. They will continue to be our primary financial institution.”
9AM - 5PM
6723 S 19th St, Tacoma
Banks
“George and Jasmine are two of the most helpful and patient bank tellers (if that's the right title) I've ever had the pleasure of banking with. They're super friendly and professional and make things very easy to understand. If you're opening a bank accout for the first time or have a teen/college student doing so, I highly recommend their services!
It's a good idea to call ahead and let the bank team know you're coming in/ book a same day appointment if possible, as it will help things move along smoothly. I've been bringing students to them for 2+ years even though I'm in North End because they're the best around. 10/10”
“I've been a account holder for over 20+ years and have been to many branch locations, but this 6th Ave location is by far the best location! The customer service i recieve is always 5 🌟. I want to say thank you to 3 individuals Tanya Heather, INA Jenkins, and Hanna Crawford for being the best of the best! Global is super lucky to have you gals!!”
“Going to the bank sucks. Especially when you're having an issue with a paycheck depositing a week before Christmas. The only thing that made it better?? Vanessa with the curly hair and genuine smile. Not only did she pull off getting my entire funds deposited that day, but she helped me not have a full on meltdown. She did her job (well) all while connecting with me on a very human level and I appreciate her so much for that.”
9AM - 5PM
201 S 84th St, Tacoma
Banks
“I bank here and mostly use the drive thru, which can be slow if you aren't the only one in the drive thru. However when I do walk in it's pretty quick, all the staff are friendly and helpful. I've never had a bad experience in the six years I've been banking there.”
“I just wanted everyone to know that I received excellent customer service from Kailun Da on my last visit to your Allenmore Branch. She is a great hire and give Kailun Da a raise in pay for employee retention. Keep up the great work Sincerely Farmer J”
9AM - 5PM
4027 Tacoma Mall Blvd Ste K, Tacoma
Banks
“Qualstar and their employees at the Tacoma branch are amazing! I was assisted by Katherine who was very informative about the process of becoming a member, building my credit, and obtaining an auto loan. She was very gracious, kind and knew her stuff! She helped out with all my needs and services. She is great and so is her team!”
9AM - 5PM
3916 N 26th St, Tacoma
Banks
“I was a US Bank customer several years ago and had a great experience. Not sure why I left, but I recently have reopened my accounts with them at the Proctor branch in Tacoma. I had the pleasure of working with Jonzio, where do I begin. He was such a pleasure to work with. US Bank has been the only bank that made me feel like my business is appreciated, that I had a one on one person like Jonzio to come to if I need anything or have any questions. These days personal service like that is hard to find, especially in the banking sector. It is great to not have to call a 800 number and talk to a stranger about my money, there is someone committed to help in any way possible. I look forward to working with Jonzio in the future and definitely recommend US Bank to anyone who likes good service and their products are great as well. Something for everyone.”
“Thank you for opening this branch at this location. I have been a member of NFCU for more than 25 years from Washington DC to Washington state. I got my first mortgage from you and you helped me realized my dream of home ownership. I've since gotten 2 other mortgages as I moved. I will always be grateful to NFCU.”
9AM - 5PM
5727 N 21st St, Tacoma
Banks
“Westgate is always my preferred location. Larry and the bank manager Morgan go out of their way to be helpful and make banking a positive experience. I appreciate y'all very much!”
9AM - 5PM
1102 Pacific Ave, Tacoma
Banks
“Wow, I made an appt to get help with an older estate account that is closed and i needed information. Anthony helped me and gave me 5 star service. My husband is a Banker and I know when all about customer service. If you need help schedule an appt with Anthony!!!”
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“Cassie worked really hard to help me out in a tight spot. I’m sure she was tired of hearing from me the amount of times I have called in the last few days! She really went above and beyond. Thank you! A
And they work so quick!”