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“Absolutely amazing. They're sweet people, great service. They want to make sure you are taken care of and work with you as much as they can. If you need a banking service, or want to make a swap? Pick Tapco. Cinta in particular was a star when I needed to get my account set up; so patient with me and my partner.”
“I went inside to get change for public transit. The bank branch was very professional and looked like a commercial bank versus a consumer bank. The teller was very pleasant and accommodating, even though, I was a zero profit customer. Consistency in customer service is sure tale sign of overall branch management. My rating reflects a positive experience but since not so substantive, I reserve the last star until I transact some more meaningful business there.”
“Every interaction we have had with this team has been a positive experience. During our visit on 3/10/23, there was a supervisor trainee who was extremely professional and kind during our process of opening a savings account. The trainer was very efficient and patient while walking the trainee through various processes.”
“Don't be fooled, there really IS a PSCCU branch here. The thing is, they don't have their own mailing address (they share with the Puget Sound Energy building). Because they don't have their own address, google will take you to the PSE building and NOT the PSCCU building.”
“This is the best ACU branch. I've been a member for 15 years and I've met many tellers and staff members. But this branch in particular gave me the best experience of all. One of the supervisors (Sergio Lopez) greeted me and helped me with what I needed. From the very beginning he treated me like a friend instead of a customer and I will never forget it. Sergio should be in charge of training everybody because this is exactly how I'd like to be treated. Thanks Sergio!”
“Downtown branch makes me feel like family every time I walk in. 10/10 would recommend.Daniel is a remarkable person, I commend him. He gets the job done.been there for me since day one”
“You know... Going in in-person versus emailing are two totally different animals with this CU. I'm... impressed. The empathy from the clerk who received me, down to the ease I was able to get stuff done... and her explanation on ways to make it easier while hearing me out about what I've already tried. I commend them. I only wish they had a location in Puyallup.”
“BECU is the best. Instead of getting shafted by regular banks who are all about taking $$ from the poor with outrageous fees and charges, I actually get interest payments from becu and I always been able to get financial help and advice from their friendly and knowledgeable staff when I need it. Drop key, Citi, fargo and make the right choice and come talk to some of the friendly employees at your local becu location!”
“I have had the pleasure to work with Sandi B. on two separate occasions for home loans. Sandi provided excellent customer service and each time was a quick and easy process!”
“Truly, enjoyed my experience speaking with Rachael and helping open accounts with cd and cred line she absolutely did not rush me nor talk to fast but helped me in detail on understanding what I was doing really appreciate the welcoming services”
“The people at this branch are very welcoming.. Rosalinda is full of energy and has a great sense of humor.. She's very patient and always has valuable suggestions and ideas that are truly helpful. Her welcoming smile always Creates magic and excitement within the visit..? She is an asset to every customer and never leaves anyone guessing on anything as they exit with a smile of their own.”
“Thank you for opening this branch at this location. I have been a member of NFCU for more than 25 years from Washington DC to Washington state. I got my first mortgage from you and you helped me realized my dream of home ownership. I've since gotten 2 other mortgages as I moved. I will always be grateful to NFCU.”
“I had such a wonderful welcome and experience setting up my business account with Sound Community Bank. I will be happy here, I believe it. The Branch Manager (Maria) even gave me a piggy bank to give to my daughter! She's just 9 months, but I guess it no better time to start saving, than now. :) I'm most thankful!”
“I brought my 87 year old father, who uses a wheelchair and is partially deaf, to the 72nd & Pacific U.S. Bank branch after his account was closed due to suspected phishing. We were helped by Sabrina Flores, who spent a lot of time calmly and patiently opening a new account, setting up his online bill payments the way he wanted, and printing his tax information among other things. She was exceptionally kind, clear, and unhurried throughout, turning a very stressful situation into a positive experience for him. We were deeply impressed by the quality of care and outstanding service she provided.”
“I've have many different banks over the last 50 years and non have been equal to the efficiency and personal concern for individual accounts as Timberland has been. Their fraud alerts and scam warnings are excellent. Dealing with them in person or by phone is sincere and always helpful.”
9AM - 1PM
6723 S 19th St, Tacoma
Banks
“George and Jasmine are two of the most helpful and patient bank tellers (if that's the right title) I've ever had the pleasure of banking with. They're super friendly and professional and make things very easy to understand. If you're opening a bank accout for the first time or have a teen/college student doing so, I highly recommend their services!
It's a good idea to call ahead and let the bank team know you're coming in/ book a same day appointment if possible, as it will help things move along smoothly. I've been bringing students to them for 2+ years even though I'm in North End because they're the best around. 10/10”
9:30AM - 2PM
9601 S Tacoma Way #103, Tacoma
Banks
“I was helped by Ms. Jhania and bank manager, Ms. Miae. Most friendly staff staff, and the bank manager too. Very helpful. Have an amazing guaranteed customer satisfaction. Great rates for the certificates of deposit also. Hundreds of ATMs that are in the Cooperative network. It is always a joy to bank over here. Best customer service.”
“Going to the bank sucks. Especially when you're having an issue with a paycheck depositing a week before Christmas. The only thing that made it better?? Vanessa with the curly hair and genuine smile. Not only did she pull off getting my entire funds deposited that day, but she helped me not have a full on meltdown. She did her job (well) all while connecting with me on a very human level and I appreciate her so much for that.”
“Tracy was helpful with giving me the resources to apply for a credit card and lower my APR balance on my credit card. She also printed me out a new debit card and gave me information on other resources. I was unaware of. I’ve been with this branch since I was younger and have nothing but great experiences and will remain a member.”
“I just wanted everyone to know that I received excellent customer service from Kailun Da on my last visit to your Allenmore Branch. She is a great hire and give Kailun Da a raise in pay for employee retention. Keep up the great work Sincerely Farmer J”
“I was a US Bank customer several years ago and had a great experience. Not sure why I left, but I recently have reopened my accounts with them at the Proctor branch in Tacoma. I had the pleasure of working with Jonzio, where do I begin. He was such a pleasure to work with. US Bank has been the only bank that made me feel like my business is appreciated, that I had a one on one person like Jonzio to come to if I need anything or have any questions. These days personal service like that is hard to find, especially in the banking sector. It is great to not have to call a 800 number and talk to a stranger about my money, there is someone committed to help in any way possible. I look forward to working with Jonzio in the future and definitely recommend US Bank to anyone who likes good service and their products are great as well. Something for everyone.”
“Just opened an account online a few weeks ago and my first experience going to a branch was nothing short of stellar. Friendly, knowledgeable staff and no lines. I hope this trend continues!”
“Wow, I made an appt to get help with an older estate account that is closed and i needed information. Anthony helped me and gave me 5 star service. My husband is a Banker and I know when all about customer service. If you need help schedule an appt with Anthony!!!”
“Samantha has been an incredible mortgage advisor to many of my clients and for my own personal home purchases. I'm a real estate broker and home owner. She has recently helped me purchase a second home and also maintain my mortgage on my primary property. My clients absolutely enjoy working with her. Samantha is sharp, helpful, professional, and thinks outside the box to effectively serve her clients. I will always refer her as my preferred lender! She's fantastic.”
“I have experienced nothing but excellent service here. The cash machine is convenient and great for cash deposits. Unfortunately the Fred Meyer on S 72nd and Pacific Ave has closed down. My Chase Bank location was in this building and has also gone. That is quite alright because online banking using Chase is easy and quick. I'll continue to bank with Chase online.”
10AM - 1:30PM
1425 E 72nd St, Tacoma
Banks
“Been coming here for the past 9 years. Great customer services. Friendly staffs. Never been dissatisfied, not even once. I highly recommend Keybank, especially this branch.”
“Sedrick is super kind and helpful, the only thing that absolutely sucks is there is NO parking. Right next to two hotels, parking lot is accessible from an illegal turn across the train tracks. Two parking spots, and their tiny parking lot is right by the valet for the hotel next to it.”
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“Cassie worked really hard to help me out in a tight spot. I’m sure she was tired of hearing from me the amount of times I have called in the last few days! She really went above and beyond. Thank you! A
And they work so quick!”