11AM - 6PM
10929 Canyon Rd E, Puyallup11AM - 5PM
311 River Rd #101, Puyallup“This is by far the best customer service I have had with any phone company no matter how complex the problem is. I highly recommend this location. The whole team is on point. You can ask for David, Tyron, Jason or Lauren.”
“Much better experience than I’ve ever had at Verizon! Topher was very helpful, friendly, knowledgeable and thorough. He spent a lot of time making sure I understood everything and everything was set up and ready to go.”
“I have been looking for a phone in a certain color. I called and spoke with Alex. He said he could tuck the one I wanted away. I had some problems with AT&T that day and I walked into Alex’s store already in a bad mood. Alex was an absolute legend. He explained the process, got me the phone I wanted, and lowered my bill.I said this to Alex and I meant it; “you are the only person I will do business with in regards to new phones.” I couldn’t be happier with the experience I received. Thank you, Alex.”
“We came into the store to have phones changed over. Krystal, Octavio and Alexanderdid a great job transferring our data without any glitches. Requested they be compensated by the company for there great support. My wife and I are thoroughly pleased with both.”
“The manager, Adonis, gave us her full attention & worked hard with us, trying to fix a problem created by Verizon. She was great to work with & very helpful.”
“Went in to add two lines to an existing plan. I was welcomed by Antonio. I let him know what I was looking for and that I was looking to keep costs low. He showed me some of the free promotional devices. He even gave me a recommendation for a newer device that was not yet on display.He activated and set up the devices. He was very personable and a significant improvement from my last in store MetroPCS experience (at another store).I'll be returning to this location when I decide to upgrade my own device. Thanks Antonio.”
“The staff here were very helpful and patient with my smart watch issue. They were able to fix a problem that the other store couldn’t and phone support couldn’t ! Then they went above and beyond and helped me cancel some unnecessary charges on my account.”
12 - 5PM
13414 Meridian E B106, Puyallup“This store was AMAZING!! I came in wanting to bring my family from Verizon, and I was greeted by a lady named Jessica who explained everything to me. Especially how much money I will be saving than I would stay with Verizon. She helped us choose the right phones and even helped set everything up! Thanks Jessica! We will definitely be coming to this store!”
“Customer service is outworldly at this place! Specifically Jimmy, Bryan and Curt were incredibly patient, empathetic and fast about fixing my issue, (broke screen on new phone) with great communication. These guys stand behind their work and warranty and I'd trust them for any fix of any gadget in their repertoire, bar none. These guys have my thanks and I recommend them 100%!”
“My first time to this location and I was very pleased!Chris was the gentleman who helped me set up my new phone and he was very helpful, informative and friendly, he even brought my phone out to my car when it was ready, something that I was not expecting!5 stars! Thanks Chris!”