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“Long story short ended up here because I had purchased a phone at the Tacoma location they did not help at all except for one guy Jerald he was trying his best to help. (I left a review for the Tacoma location if you want to know more) when we got there Michael greeted us and ask what we needed help with mentioned to him the problems we had with the phone and what had happened at the Tacoma location. He inspected the phone and said that the problem we had with the phone was not normal for it having a new battery (it would shut down at 20%) and he offered us a exchange for a similar phone and said that the new phone also had warranty and if we had any problems with it to go back and he would gladly help us! I highly recommend the phone guys especially the Puyallup location Michael is awesome friendly and very knowledgeable!”
“As a result of Samsung no longer supporting text messaging, I had no choice but to download the Google texting option. Instead, I accidentally downloaded a cloned, virus-laden version resulting in my phone being an inoperable disaster. In less than an hour, John and the guys handed me back my repaired phone and my peace of mind.
The diagnostics, repairs and downloading of the correct programs was less than $40.00.
I hope to not need this type of services again but if I do, I would not go nowhere else for support.”
“June at Verizon did an amazing job working with my wife and I! He helped with setting up new Watches and a phone and did all the screen protectors as well! Very helpful young man! Appreciated all his efforts to make this a smooth transition!”
“I had a great experience at AT&T, and Krystal made it even better. The entire crew was kind, attentive, and really gave me the best guidance. She handled everything quickly and made sure I was taken care of the whole time. Excellent service—thank you, Krystal & team!!”
“Edwin was so helpful and informative. So friendly and polite! I dreaded coming in to purchase a new phone, (so many options and so much to learn) but Edwin and his team made it a fun experience.”
“So Oriana is absolutely amazing and you guys honestly need to make sure that she gets either more vacation and more money or both actually both so you should do something. You should buy her the entire shop OK and buy her a car and a company card because she is completely saved the day you guys have no idea how much I appreciate her. OK so please do something Nice for her thank you Donny Proctor Promx Rider Development”
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“My customer customer service rep was extremely helpful as soon as I stepped in. Went from potentially not being able to get anything accomplished to efficiently getting it all done and more! Thank you Devan!”