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“Long story short ended up here because I had purchased a phone at the Tacoma location they did not help at all except for one guy Jerald he was trying his best to help. (I left a review for the Tacoma location if you want to know more) when we got there Michael greeted us and ask what we needed help with mentioned to him the problems we had with the phone and what had happened at the Tacoma location. He inspected the phone and said that the problem we had with the phone was not normal for it having a new battery (it would shut down at 20%) and he offered us a exchange for a similar phone and said that the new phone also had warranty and if we had any problems with it to go back and he would gladly help us! I highly recommend the phone guys especially the Puyallup location Michael is awesome friendly and very knowledgeable!”
“Highly recommended. He was able to get my kid’s iPad in for an appointment right away and fixed the issue in a couple hours for the quoted price. Very communicative. Gladly come back with the next thing that breaks.”
“June at Verizon did an amazing job working with my wife and I! He helped with setting up new Watches and a phone and did all the screen protectors as well! Very helpful young man! Appreciated all his efforts to make this a smooth transition!”
“Edwin was so helpful and informative. So friendly and polite! I dreaded coming in to purchase a new phone, (so many options and so much to learn) but Edwin and his team made it a fun experience.”
“I recently set up a new AT&T service for my son who lives in Hawaii. Unfortunately, attempts to resolve some issues through online chat and customer service calls were unsuccessful.
I then visited the store and was greeted by Sean. He immediately started working on resolving our issue and even communicated directly with my son.
Sean provided outstanding service. He was knowledgeable and resolved the problem quickly. I highly recommend this store for any AT&T service needs.”
“I had a great experience at AT&T, and Krystal made it even better. The entire crew was kind, attentive, and really gave me the best guidance. She handled everything quickly and made sure I was taken care of the whole time. Excellent service—thank you, Krystal & team!!”
“Sydney was who helped me and she was amazing customer service was great so friendly helped me for about a hour. If you need anything go to this store they are the best.”
“So Oriana is absolutely amazing and you guys honestly need to make sure that she gets either more vacation and more money or both actually both so you should do something. You should buy her the entire shop OK and buy her a car and a company card because she is completely saved the day you guys have no idea how much I appreciate her. OK so please do something Nice for her thank you Donny Proctor Promx Rider Development”
“Tell people it’s in the mall NOT address so map quest can take a detour and still never find it. In store, customer service pretty much sucked an experience I hope not repeated for awhile”
“I stopped in to upgrade several phones and devices. Akash was the young man that helped us and he made everything super easy and painless. It was probably the best experience I've had at a T-Mobile store and I've been a customer on and off for 8 years (I had a brief move to AT&T due to coverage a few years back... big mistake). Today we upgraded 3 phones and two Apple Watches. It's no surprise.. the devices aren't cheap. Fortunately, we took advantage of some promos and trade-in options. I don't blame the carriers for the cost of devices, I really blame the device manufacturers. Freaking Apple anything is so expensive and while I hate the price, I love the product, and I know what to expect. The entire T-Mobile team was on point this afternoon. Helpful, engaged, and most importantly, HONEST! At no point in time did I feel like they were trying to upsell me or hassle me. I would certainly come back again to work with Akash and the team.”
“New Address for this store is
11601 Canyon Rd E Ste 105, Puyallup WA 98373
This store is now Relocated to a different location which is just 2 minutes away.”
10AM - 7:30PM
3823 S Meridian, Puyallup
Mobile Phones
“I almost decided to quit Metro PCS today after 12 years or so with them. The 2 dudes working at this location saved me as a customer. Even 611 gave me pics poor service after another store, pulled some B.S. this store and the 2 dudes working fixed it all and because of them I will continue to be a Metro Customer and if I need any changes from now on will try this place first.”
“Going to a corporate Verizon store rather than an authorized Verizon dealer is so worth it. They can answer the questions that dealers can't. You are talking to the actual Verizon Business and they can answer all of your questions and concerns. It's worth just to have them look at your account and check out the health of your phone : )”
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“My customer customer service rep was extremely helpful as soon as I stepped in. Went from potentially not being able to get anything accomplished to efficiently getting it all done and more! Thank you Devan!”