Timberland Bank, established in 1915, is a trusted financial institution serving individuals, families, and businesses. The bank offers flexible financial solutions and aims to make banking and lending easier through various channels such as phone, online, and in-branch visits. Customer service across locations is generally praised for being courteous, helpful, and efficient, with staff members like Hyon and Fran frequently highlighted for their kindness and professionalism. Many customers express strong loyalty and appreciation, describing the staff as friendly and trustworthy, with some comparing their experience to meeting favorite people. However, some branches, such as the South Hill location, have faced criticism for holding deposits for 3-7 business days, which is challenging for small businesses needing quick access to funds. Additionally, communication issues during loan processes have been noted, but positive turnaround stories emerge when staff members like Mr. Paul Long step in to resolve problems, turning frustration into satisfaction. Overall, Timberland Bank is seen as a reliable and caring institution, with a long-standing reputation and a commitment to customer service, making it a valued choice for many customers in the community.
Hyun at the Puyallup branch provides an excellent service. She is kind and patient with the customers
September 2025
staff at the meridian bank is 5 star but your computer access is a real problem
August 2024
I absolutely adore Hyon and Fran. I've been practically coming here all my life with my parents and I finally got my own account! Everyone is so nice and lovely to talk to.
