“These people know how to treat you right. There so knowledgeable, which we would expect. BUT there friendliness and professionalism goes beyond what anybody would expect. LOVE ALL OF THEM❤️❤️❤️”
“JC did my auto loan, he made it fast and easy. We really felt like he went above and beyond. He did so wonderful we decided to start using sound as our main institution!!
Thanks JC, thanks sound!”
“Love this bank.the ladies here are the absolute best...they are the reason I chose to bank here.my husband has always banked with them.but it was the way they make you feel like family and they truly care for us. Everything about this bank and the ladies that work here is just awesome...”
“Janet is the most knowledgeable and professional I have come across. While dealing with the death of my husband, she walked me through the process with compassion and professionalism. Something I didn’t received from my other banks. Sound Credit Union is by far the best with people like Janet.”
“I absolutely adore Hyon and Fran. I've been practically coming here all my life with my parents and I finally got my own account!
Everyone is so nice and lovely to talk to.”
“Red Canoe credit union has been part of our family for quite some time, and we will not go to or recommend any other facility. We are better members because we have you all there to protect us. Thank you”
“Daniel was extremely helpful when setting me up with a credit card. He took the time to explain everything clearly, answered all of my questions, and made the whole process simple and easy to understand. He was professional, friendly, and made me feel confident in my decision. I really enjoyed working with him and appreciate all of his help. Excellent customer service!”
“All four employees made me feel completely at home and genuinely had my best interest in mind. My loan specialist was not only super knowledgeable but also hella funny! Her husband works in real estate, wink - wink and together they make such an awesome team.”
“Two times just this week I have told a story about a lady named Patty. When this branch opened I worked at Starbucks and had just gone through a divorce. It was when the housing market crashed and we lost our house. So my credit was awful. This sweet lady came to my Starbucks each day to get her passion fruit lemonade and told me she could help me and to come see her. She was able to help me get a credit card and she helped me understand how to use it so my credit would build. She then helped me get a loan for my car. I am so thankful for you Patty. I want to help people the way you helped me!!!”
“Such great customer service! I absolutely love Kitsap and their amazing staff. Everyone was so friendly, helpful, and welcoming. I just wish we had one in Wenatchee!”
“The employees at this location are so AWESOME!!! They are always nice and knowledgeable…… I’ve never had a bad experience here! So many wonderful employees!!! The credit union is pretty awesome too!”
“I have had the absolute best experience with WSECU since I joined in 2018. My husband works for the DOD in Germany and we have lived there for over 25 years. We were home in Washington state and we had a flood in our basement. I was able to take out two small loans to help pay for some of the repairs. I also love the convenience of having the CoOp Branching services. I can walk into my credit union on the Military post here in Germany and pay my loans on time monthly without the hassle of snail mail. I have always received excellent customer service at any branch I’ve gone too.”
“I would like to say thank you to Tyler W. from BECU for his outstanding customer service. Tyler was extremely helpful, professional, and knowledgeable throughout the entire process. He took the time to answer all my questions, explained everything clearly, and made sure all my concerns were addressed.”
“David Alexander was very helpful setting up LLC accounts. It was an easy process. Very knowledgeable about what documents were needed and helped us have a smooth transition.”
“Gabriella was always friendly and willing to answer any questions we had during the process. She did a great job of making herself available and working around my schedule. In addition, she did really well making the family feel comfortable which is not always an easy task. When we did finally decide on a deal, she did a good job of staying on top of us to keep things moving and ultimately helped us get across the finish line. Thank You!”
“My loan officer Jose and processor Odalis were kind and patient through my refinance. The most important thing for me is that all agents at Gesa credit union would take the time to respond and answer my questions in a timely manner, kept me posted through the process and reassured me when I had doubt and anxiety. They told me what I needed to get started, after I provided all that was needed, I received notice of loan approval. We began 8/27/25 and closed and wrapped up with cash in hand on 9/18/25. Wow, less than a month. I couldn't ask for better service. I recommend Gesa credit union, they provided me with excellent service. Thank you Jose, Odalis and your team at Gesa.”
“I went into the bank today to deposit a check, and Alyssa helped me. I enjoyed my experience. Alyssa asked about my weekend and was interested in a conversation. It was nice not to be just another number.
She was so kind and helpful that I asked for help with something else that I hadn't intended to seek help on, and she was able to provide the assistance I needed. I recommend this bank!”
9AM - 1PM
3710 S Meridian, Puyallup
Banks
“I always have a great experience at this bank! The staff is friendly and super helpful, and I've never had to wait long for service. It's nice to feel valued as a customer!”
“Stephanie Sullivan (Digital branch Advisor) & Faith Filiga (Personal Banker) have been a great help to me with any speed bumps I’ve gone through between personal and business accounts. Both went above and beyond with customer service and are one of many reasons why I love working with Columbia Bank and will remain here for the remainder of my life! Thanks lady’s for helping me with my day to day needs!”
“Jodi was so patient and helpful. Navy Federal continues to have great customer service. She helped answer all my questions and helped guide me through my transactional needs.”
“Ironically came to this branch today to close our accounts. We were helped immediately by Laurena who was friendly, efficient and provided great service. Also we were helped by Kristy who was very pleasant and helpful. All in all a great experience.”
10AM - 1:30PM
3903 S Meridian, Puyallup
Banks
“Paxton Dressler turned a nightmare day into the best banking experience I've had in 20 years.
I cannot recommend working with Paxton Dressler enough. To be honest, my day started with a terrible experience at the Tacoma branch. I had an appointment there, but the banker missed it entirely due to taking an extended lunch. Between the long drive and the wait, I wasted nearly an hour and had to walk out without even opening the account I needed because my own lunch break was over.
Frustrated, I called this branch and Paxton answered. He immediately understood my situation and assured me he could get me set up that same day.
The difference in service was night and day. I walked into the branch at 4:30 PM and was walking out by 4:47 PM with both a checking and savings account fully set up. Paxton greeted me by name the moment I stepped in, making me feel welcome and respected. He was efficient, professional, and incredibly knowledgeable—explaining exactly which accounts suited my specific situation.
It is genuinely hard to meet a banker of this caliber these days. He is the perfect model of professionalism and knows exactly how to create a pleasant experience for his customers.
Note: He mentioned he will be transferring to the Bonney Lake branch soon. This local community is lucky to have him, and I wish him nothing but the best and continued success in his career. If you want a smooth, respectful banking experience, I highly recommend finding him there.”
“I've been a customer since 1993 through several bank purchases and have always been more than satisfied with the services I've needed. They are prompt to help and don't give up until you are happy.”
“My bank branch closed recently so I started using the East main branch. I have had NOTHING but FANTASTIC service from them. My first contact with this branch was with Savy. She is amazing! Best Customer Service EVER! she is so professional but at the same time she is SO KIND! She puts up with my craziness and never gets irritated with me, which is no easy thing to do. Wherever Savy goes or whatever she does in life, she will excel! Thank you Savy!”
“I've used keybank my adult life and I've been so happy and impressed with there service, each time I go into branch they are so welcoming and happy to see me. I recently went into branch for some investment advice and they were more than happy to help me. They put me in the right direction to make my future, with money succeed. I'll use keybank forever I can always count on a no hassle guarantee ending.”
“Wait time is terrible….only 1 or 2 are courteous others are business plus no interest…..do not enough tellers, want everything on line. Do not answer phone when try to call in…go on line what happens when you have no computer….have yo make an appointment, then wait again as not good staffing during peak hours.”
“I had a really great experience at this bank! The staff were super friendly and helpful, making my transaction smooth and easy. I appreciate their willingness to go the extra mile to assist customers.”
“I'm a first time business owner and I wanted to work with a local bank so that I could establish working relationships. I opened my account last week and called today. Morgan, the Financial Services Associate, knew all about my account and my business, which hasn't even opened yet. Personal, friendly, professional service. It's exactly what I hoped for when I opened my account!”
“Great experience here :)
Big help with assisting our mutual clients!
Everyone here was very friendly and nice!
I really appreciate the help!
10/10”