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“These people know how to treat you right. There so knowledgeable, which we would expect. BUT there friendliness and professionalism goes beyond what anybody would expect. LOVE ALL OF THEM❤️❤️❤️”
“I enjoyed the Wonderful Lady that started the account for me. I was however disappointed that I couldn't get my debit card for 10 days because I need money sooner than that. But I'm am happy about getting my account opened. Great Bank. Great People.”
“Brandi S. (Branch Manager) is amazing. I came in with some hard questions and she helped me every step of the way. I have banked with sound for over 20 years. This branch by far has always been the best for customer service and care. The rest of the team was great as well! Brandi I so appreciate your help yesterday in understanding my situation and offer great solutions!”
“Janet is the most knowledgeable and professional I have come across. While dealing with the death of my husband, she walked me through the process with compassion and professionalism. Something I didn’t received from my other banks. Sound Credit Union is by far the best with people like Janet.”
“All four employees made me feel completely at home and genuinely had my best interest in mind. My loan specialist was not only super knowledgeable but also hella funny! Her husband works in real estate, wink - wink and together they make such an awesome team.”
“Good experience but my Gosh, the guy working the front desk in the front on Aug 28th around 1pm. He was helping a younger lady with the name Megan. He called her up just fine. She then gets called by a different banker. He said “I’m helping her, just drop her back in the queue.” Then another banker calls Megan. He glares at the banker. The banker goes “did you grab her?” He says with the rudest tone “yes”. How are they supposed to know? Meanwhile my grandmother is standing up because she doesn’t have her card and didn’t know she could still use the kiosk. He says “ma’am you need to check in at the kiosk and wait your turn” so rude? But anyways. Next banker calls a different persons name. Nobody comes up. The rude guy yells “just grab whoever is first! Jesus Christ!” Across the whole building. I watched him be rude to 3 people in the span of 5 minutes and stopped paying attention after my grandmother got called. It was ridiculous. Quit if you don’t like your job or can’t be nice to people, especially the poor coworkers. It’s embarrassing to them you speak that way to them but more embarrassing you behave that way as an adult. Idk who he was but I believe his last name started with an R from afar. Has to be a hostile work environment with this guy.”
9AM - 12:30PM
12814 Meridian E, Puyallup
Banks
“If I could give 10 STARS I would! Since moving to the community January 2022, Ocean Shores Timberland Bank customer service has been BEYOND outstanding! Disabled husband with wife still working, getting by week to week watching every penny a bad actor somewhere tried to steal every thing from us. No, we are not part of the "elite entitled rich upperclass" paycheck to paycheck is more accurate. Timberland stepped up and handled this B.S. in 1 day! Thank you, sincerely, to the entire Team at Timberland.”
“Recently new member to the bank and was transferring a car loan to them I went in and dealt with Mina she made the process simple, fast and continued to follow-up even when I left the bank! Stellar service and great follow through which is very hard to find these days highly recommend WSECU for your next bank to trust!”
“My loan officer Jose and processor Odalis were kind and patient through my refinance. The most important thing for me is that all agents at Gesa credit union would take the time to respond and answer my questions in a timely manner, kept me posted through the process and reassured me when I had doubt and anxiety. They told me what I needed to get started, after I provided all that was needed, I received notice of loan approval. We began 8/27/25 and closed and wrapped up with cash in hand on 9/18/25. Wow, less than a month. I couldn't ask for better service. I recommend Gesa credit union, they provided me with excellent service. Thank you Jose, Odalis and your team at Gesa.”
“Had the best service in our lifetime. Branch Manager, Vanessa assisted our family to open our 11yr old twins - Student Bank Accounts.She, was so wonderful and amazing by treating them as adults and educating them and they signed there 1st ever documents.We will cherish our experience with her and look forward as new members”
“Had an issue with my account D'chelle and Keona were right there too take care of it really took there time too see the situation and handle it with care and professionalism glad I have this branch of GCU?”
“Gabriella was always friendly and willing to answer any questions we had during the process. She did a great job of making herself available and working around my schedule. In addition, she did really well making the family feel comfortable which is not always an easy task. When we did finally decide on a deal, she did a good job of staying on top of us to keep things moving and ultimately helped us get across the finish line. Thank You!”
“My first car was totalled & it upset me when the at-fault driver's insurance didn't take over nor was my insurance with Progressive very helpful. I was left with part of my loan to pay off. The people at this location helped me through the process with compassion, understanding, patience, & consideration for the dues, while also helping me to purchase a new vehicle.”
9AM - 1PM
3710 S Meridian, Puyallup
Banks
“I want to sincerely thank Isabell at the Chase Bank Puyallup location for being so kind, patient, and understanding during this incredibly difficult time. I’m dealing with my late husband’s estate, closing his business, and handling his estate account, and Isabell has been beyond helpful every single time I’ve stopped by this branch. Her compassion and professionalism have made a challenging process so much easier to handle, even though my life has completely changed since losing Drew. I truly wish I could come across more amazing people like her. Thank you, Chase, for having such a wonderful team, especially Isabell. Thank you again for the great customer service. I did make the mistake of visiting the Sumner location recently and had a horrible experience, which reminded me why Drew and I had stopped going there, even though it’s just 3–4 minutes from home. Thank you, Puyallup Chase Bank, for everything you do and for making a difficult time a little easier with your amazing team!”
“I went into the bank today to deposit a check, and Alyssa helped me. I enjoyed my experience. Alyssa asked about my weekend and was interested in a conversation. It was nice not to be just another number.
She was so kind and helpful that I asked for help with something else that I hadn't intended to seek help on, and she was able to provide the assistance I needed. I recommend this bank!”
“Love columbia bank, they are the best bank around, and I don't even have an account at Columbia bank, so that should tell you alot about this bank, as a non customer believes is the best bank around, and I have, u. s. bank, and keybank, but will be switching soon as possible, until then, I will be a avid fan of all Columbia banks for there outstanding service, and unmatchable customer service they provide me 100%, of the time I go there, and that is atleast one a week to cash my check from work, and it's not even close to any other bank around, so try them out and see for yourself”
“This branch has helped us tremendously in the last two weeks with all types of banking, including estate accounts. The entire team and managers have helped us with guidance and professionalAssistance with forms and phones calls to different departments with BOA as well. Great support for our family. Thank you!”
10AM - 1:30PM
3903 S Meridian, Puyallup
Banks
“Paxton Dressler turned a nightmare day into the best banking experience I've had in 20 years.
I cannot recommend working with Paxton Dressler enough. To be honest, my day started with a terrible experience at the Tacoma branch. I had an appointment there, but the banker missed it entirely due to taking an extended lunch. Between the long drive and the wait, I wasted nearly an hour and had to walk out without even opening the account I needed because my own lunch break was over.
Frustrated, I called this branch and Paxton answered. He immediately understood my situation and assured me he could get me set up that same day.
The difference in service was night and day. I walked into the branch at 4:30 PM and was walking out by 4:47 PM with both a checking and savings account fully set up. Paxton greeted me by name the moment I stepped in, making me feel welcome and respected. He was efficient, professional, and incredibly knowledgeable—explaining exactly which accounts suited my specific situation.
It is genuinely hard to meet a banker of this caliber these days. He is the perfect model of professionalism and knows exactly how to create a pleasant experience for his customers.
Note: He mentioned he will be transferring to the Bonney Lake branch soon. This local community is lucky to have him, and I wish him nothing but the best and continued success in his career. If you want a smooth, respectful banking experience, I highly recommend finding him there.”
“Staci Lee is fabulous! Always helpful, knowledgeable, and prompt to respond - she's emailed me back many times outside of normal banking hours, even when she's been on vacation!”
“Jodi was so patient and helpful. Navy Federal continues to have great customer service. She helped answer all my questions and helped guide me through my transactional needs.”
“I've been a customer since 1993 through several bank purchases and have always been more than satisfied with the services I've needed. They are prompt to help and don't give up until you are happy.”
“I want to give a shout out to Tyler lastnight. He was very helpful, patient and informative on every question we had. I would definitely recommend Tyler when coming to this location. You will not be disappointed, I guarantee it!”
“I pay my car note from online bill pay from my bank, which is Chase, and it doesn't cost me a penny to electronically send funds from my account to Kitsap Credit Union. Yesterday, on the 17 of April 2025, due to refinancing my vehicle, my account number with KCU changed by 1 number. They never told me, and I discovered my payment would be late because it got rejected. So, I decided I would make this month's payment on my credit card. The credit union rep was not nice. He told me it would cost me an extra $15 if I made my payment over the phone versus going inside. That made no sense to me. Instead of the rep explaining to me why I would be charged an extra $15 for making the payment over the phone, he started to get very agitated because I didn't understand. How can I understand when I don't know why? If I have to pay an extra $15 for making a payment over the phone instead of going into one of their facilities to pay on my car note, I want to know why. His demeanor was so unprofessional. Maybe he was having a bad day, or he is like that with all who he encounters.”
“My bank branch closed recently so I started using the East main branch. I have had NOTHING but FANTASTIC service from them. My first contact with this branch was with Savy. She is amazing! Best Customer Service EVER! she is so professional but at the same time she is SO KIND! She puts up with my craziness and never gets irritated with me, which is no easy thing to do. Wherever Savy goes or whatever she does in life, she will excel! Thank you Savy!”
“I've used keybank my adult life and I've been so happy and impressed with there service, each time I go into branch they are so welcoming and happy to see me. I recently went into branch for some investment advice and they were more than happy to help me. They put me in the right direction to make my future, with money succeed. I'll use keybank forever I can always count on a no hassle guarantee ending.”
“I had a really great experience at this bank! The staff were super friendly and helpful, making my transaction smooth and easy. I appreciate their willingness to go the extra mile to assist customers.”
“Wait time is terrible….only 1 or 2 are courteous others are business plus no interest…..do not enough tellers, want everything on line. Do not answer phone when try to call in…go on line what happens when you have no computer….have yo make an appointment, then wait again as not good staffing during peak hours.”
“I got two great car loans from David Shoults at Key Bank on river road. He answered all my questions and kept me updated every step of the way. I would recommend him and Key bank on river road i. Puyallup to anyone who is looking for a loan.”
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“Had my wallet stole. A first. What a nightmare. I shut all the cards off. But Harborstone made it so much less stress.They took right over.. it was amazing. I don't think I could ever thank them enough. I have never received sure awesome service... Thank you So. Hill Harborstone & your call center, but your fraud Dept is fabulous. Thank you everyone have a great week.”