Walgreens receives praise for excellent customer service from specific staff members, particularly in the photo department and at the front cash registers. One employee in photos is noted for having the best customer service, being extremely patient and helpful with computer and printing tasks, including during technical difficulties. The front cashiers are also described as awesome. A beauty consultant is mentioned as being really nice. However, a serious and recurring issue is reported with the pharmacy. A customer states the pharmacy has repeatedly dispensed an incorrect medication quantity, creating a health risk, and that resolving the problem over the phone involves excessively long hold times or disconnections. In person, pharmacy service can be efficient. The experience varies significantly between the store's general departments and its pharmacy.
Very helpful. It's enjoyable to stop by , Always friendly and answers all questions. Great customer care.
February 2024
Took a disposable camera to get the pictures developed, Kept checking in every week to see if we could pick up our pictures and they just kept telling us they sent them out for processing. After a little over two months now being told they lost or don’t have my order! Our family picture gone, terrible service.
February 2024
The pharmacy here is awful. They never have stuff in stock and regularly tell me I have to come back the next day/week and see if they can fill it then.Most unreliable pharmacy I’ve ever been to.
