Walgreens receives praise for excellent customer service from specific staff members, particularly in the photo department and at the front cash registers. One employee in photos is noted for having the best customer service, being extremely patient and helpful with computer and printing tasks, including during technical difficulties. The front cashiers are also described as awesome. A beauty consultant is mentioned as being really nice. However, a serious and recurring issue is reported with the pharmacy. A customer states the pharmacy has repeatedly dispensed an incorrect medication quantity, creating a health risk, and that resolving the problem over the phone involves excessively long hold times or disconnections. In person, pharmacy service can be efficient. The experience varies significantly between the store's general departments and its pharmacy.
had such a wonderful experience with the photo department, Erin was so helpful with some issues I was having with a book I was trying to print. She made sure that everything came out perfect and even called me to let me know how the process was going. Thank you so much again!
April 2024
Very helpful. It's enjoyable to stop by , Always friendly and answers all questions. Great customer care.
October 2023
Surprisingly efficient and helpful for my covid shot. In and out like that. Friendly too.
