Wells Fargo Bank in Puyallup, WA offers personalized attention to help support financial goals, along with empowering everyday banking and self-service tools. The tellers are frequently described as friendly and make an effort to ask how customers are, engaging in the usual small talk. Many customers appreciate the fast service they receive. The branch and its walk-up ATM provide a safe feeling for handling cash, even late at night or early in the morning, and the service is considered good. However, some aspects receive mixed feedback. Using the branch can be a slow experience, with long waits sometimes causing customers to leave. A newer ATM design for depositing cash, which involves a metal door that opens and closes at a quicker pace, causes concern for the safety of fingers during the transaction. While staff are generally very nice and customers report no trouble with their banking, there can be isolated negative experiences with certain employees who are not helpful or empathetic in difficult financial situations.
Safe feeling with my cash iether inside when open their walk up ATM walking at time late at night or early in morning good service
August 2022
I loved this bank until Heather came to work here. I only ever have a problem with Heather. Heather laughed at me when I barely had enough money in my account to pay my mortgage. Dont be like Heather.
April 2022
I stopped by today and worked with I think she said her name was Mary? But she was incredible, super friendly and made my visit quick and easy!
