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“All in all the staff is very efficiently helpful they all have good attitudes they're very polite with customers and the warehouse staff is quick to get your order out so you're not waiting by the time you get around back they usually have your order ready to pick up”
“I've mostly worked with Dave at this location but I have also worked with Kate and Nick. They were all fantastic to work with! Dave is my main contact and he is so great with communication. Kate is super sweet and easy to work with. Nick was such a great help when there was a shipping error that needed to be fixed (we were shipping to them and it was sent to the wrong location). I definitely recommend them for any of your projects!”
“Service was really good. I am kind of new on building a roof and needed lots of help choosing the right materials for my project.
And that is exactly what I got from them. Plus they did a great job delivering the complete order. Definitely recommended!”
“I called a hour before close and they had exactly what I was looking for. They also checked to make sure I had a way to get my large items needed home. They said they would be there until 4pm. I headed straight over there and they helped me find my product and helped me load it into my vehicle. SO HELPFUL! Great Service & Knowledgeable about their products!”
“Tony at white cap is on it! We were having trouble finding some rammer compactors for our company and he was able to help and get the job done fast! Awesome shop and awesome crew working there. For sure a go-to for me and my team.”
“I had a wonderful experience with Ricky and Kevin, who performed warranty repairs at my new construction home. They had an exceptional attention to quality and detail in performing adjustments to my glass shower enclosure, and ensured that the installation was perfect. Throughout the execution of the job they prioritized my satisfaction.”
“Service was exemplary. I was greeted immediate and directed to an aisle where I could find needed materials. Once there and a little lost, I was rescued by another associate. Both were knowledgeable in both what I was working on as well as the store product that would best fit my needs. Checkout was a breeze with a Real Live Checker (I hate self checkout), and I was on my way minutes after arriving. Thanks Home Depot!”
7:30AM - 4:30PM
13208 NE 20th St #150, Bellevue
Building Materials
“I've had the most wonderful customer service experience at Builders FirstSource in Issaquah. Scott went above and beyond in making sure the Versetta cap stone I ordered was the right shade of grey. When I first received it and got it home it didn't look right. Scott called the distributers, showed them the pictures that I took. Thinking the dye lot might be off he had a second pallet of cap stone inspected and sent out ASAP. I also noticed the same kind of service taking place with other members of the sales / service staff. If you're looking for a great place to get building supplies, this is in. Excellent product knowledge, customer service, and they care about what they are doing. Thank you again Scott & Builders FirstSource Issaquah.”
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“Made a second visit to this location and needed advice of an electrical nature. Good advice was given cheerfully and I am appreciative. Some parts were hard to find and selections were not as great as I would have preferred, but all in all a successful visit.”