There communication skills don’t work. I was a small business during COVID. They didn’t know what they we're doing. I never got a copy of my Business loan docs. After asking several times.
August 2024
Can't even exchange larger bills here for smaller ones. Avoid - bad business practices. And no, I don't want to be added to your stupid accounts.
March 2023
Key bank has denied me access to my funds for over a week, and canceled a legitimate wire transfer without my knowledge. This branch, where I opened my account, has been completely unhelpful in resolving the matter. I would avoid doing any business with this bank and especially this branch.
