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March 2024 by Ranga Dabarera
Convenient location. Great customer service from Mattrell.
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January 2024 by Maria Mikulak
Jessica was so helpful! She made the signing up process easy and then we ran into her while she was cleaning the storage units keeping the place nice and clean! She was super nice & helpful! Thank you Jessica!
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January 2024 by Janis Breen
Thank you to Mattrell for her expert help in finding us a smaller unit so we can downsize our stuff. She was fairly new on the job but did a great job finding and showing us the available units. She was a joy to be around and do business with.
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December 2023 by Sal Las
The District manager Kathy & her accomplice Jessica will steal from you everything they are able with their drug addict friends & family. Don’t rent anything here.
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December 2023 by Bob Schumaker
Easy to sign up, pleasant staff. An excellent start.
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August 2023 by Nikki Johnson
Update 7/13/23 11:30am: I am at the facility and the doors are locked, no one on site, no one answering the phones, and no way to access my things.It's really difficult only being able to get into your storage unit when someone is in the office. You can only access your stuff during normal business hours (so if you have a job that might not work for you) and you can't access your stuff on extended holiday weekends. They also only have 1 dolly/cart for the entire facility. So you need to buy your own or plan to carry everything by hand.
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July 2023 by David Flores
Leena is always busy making sure the site is clean and well maintained.
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June 2023 by David Songer
Leena was super helpful. She really helped me understand what makes the most sense for my situation. Thanks Leena.
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June 2023 by N Bohr A
Clean and accessible location in Redmond.Friendly and helpful staff, excellent parking area and a loading ramp to access the facility.Use your phone app to access, no need to remember the code.
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May 2023 by Matt Waymire
Dylan was super helpful in getting some information switched around for us! He answered all of our questions and was very knowledgeable! We got everything squared away within a quick conversation. Appreciate the great customer service at this location!
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May 2023 by Rob Little
Mark was amazing today when I came in - he was already helping someone else but he immediately helped me to triage what I was in for. So refreshing to see someone juggling a few things at once and making everyone feel attended to!
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May 2023 by Krystle Duvall
Jessica A. Is so professional and I reached out to her across country and she made 1 phone call and my issue was taken care of! I would give 10 stars if I could!
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May 2023 by Kelly KS
Customer service was AMAZING here. Dylan helped us through the process of choosing an appropriate storage unit. We were so happy! Dylan answered all of our questions politely and professionally. Dylan is a rock star! Love public storage! Thank you so much Dylan!
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April 2023 by Kelly Kaye
Customer service was AMAZING here. Dylan helped us through the process of choosing an appropriate storage unit. We were so happy! Dylan answered all of our questions politely and professionally. Dylan is a rock star! Love public storage! Thank you so much Dylan!
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April 2023 by Kelsee Courtney
Jessica is awesome! She explains everything well and provides great guidance on making the right decision for your needs!
