Public Storage in Redmond offers convenient and secure storage solutions with no upfront cost or commitment. Customers can choose the online eRental option to skip the counter and access their units easily when moving in. The facility is clean, well-maintained, and accessible, with phone-controlled security systems in place. Staff members, including John Michael and John M, are praised for their helpfulness, providing thorough tours, assistance with unit issues, and ensuring customers feel comfortable. One staff member, Mattrell, stands out for her exceptional kindness and willingness to go above and beyond to help families. Overall, the location provides personal attention, friendly service, and a positive experience for those needing storage near Redmond.
Mattrell was AWESOME! was super helpful & friendly. Best service I've had from any storage place I've dealt with.
April 2026
I’m giving 5 stars for Mattrell. She went above and beyond for my husband and I - even staying late to help with an issue with our unit. Incredibly grateful that she took the time to go above & beyond for us.
March 2026
I was helped today by Mattrell to address an issue with rates for the two storage units that I’ve had for over a decade. She was very professional and caring as she listened to my issue and made some adjustments. Public Storage is fortunate to have Mattrell as a representative of their company.
