O'Reilly Auto Parts in Renton provides parts, tools, and accessories with services like free battery and Check Engine light testing. The store is noted for its great and excellent customer service, with a very friendly, helpful, and efficient staff. Customers report never waiting long in line and often finding what they need. The staff is described as very good at their jobs, offering to assist with installations like wiper blades and helping to locate all necessary parts on the floor. They are recognized for effort and finding solutions, such as arranging to pick up parts from a distribution center for same-day repairs and helping to call around for a repair shop during a breakdown. Some note that prices are not competitive with other retailers, though price matching is sometimes offered. The store also provides free services including a Loaner Tool program.
Big shout out to Ash and Nolan! 5 star customer service. 10/10 recommend, will definitely only come here. 🙌
February 2026
Customer service is on point. Rick is probably one of the most down to earth mellow dudes ever. I wish I had a manager like him. He will help you with whatever you need. But don’t take advantage of him please. He’s a great guy and a great service to our neighborhood.
January 2026
Great customer service! So honestly im not very mechanically capable so I absolutely appreciate how Polite,respectful and patient the crew is while explaining the different options available .
