Propane in Renton, WA

“I don’t usually write long Google reviews, but after the experience I just had here, I’d honestly feel wrong not taking the time.
It was a cold, rainy night right before Christmas. The kind of night where everyone is tired, soaked, mentally checked out, and counting the minutes until they can lock up and go home. I showed up late—not just “cutting it close,” but clearly after the day should’ve been done—realizing I still needed my trailer.
Most places would’ve turned off the lights, shrugged, and told me to come back tomorrow. And frankly, I wouldn’t have blamed them.
Instead, Ruslan and Mak unlocked the door, welcomed me in like it was the middle of the afternoon, turned the computer systems back on, and calmly got back to work as if I wasn’t an inconvenience at all. No attitude. No sighs. No passive-aggressive reminders about closing time. Just professionalism, kindness, and a genuine desire to help.
They stayed late—well past when they had every right to be gone—to make sure the trailer was properly hooked up to my truck, checked, secured, and ready to go. They took their time, did everything carefully, answered questions, and treated the whole thing like it mattered. And it did—because when you’re towing, safety and attention to detail are everything.
What really stood out wasn’t just that they helped—it was how they helped. Calm. Respectful. Human. The kind of service that reminds you there are still people out there who take pride in doing things the right way, even when nobody would fault them for doing the bare minimum.
I genuinely wish I could do more for these two than a couple packs of Parliaments and a positive review, because they earned far more than that. Ruslan and Mak are the kind of employees every company wishes they had, and the kind of people you hope you run into when a day is already long and the weather is miserable.
If management ever wonders who represents the brand at its absolute best—this is it. Give these guys recognition. They didn’t just help me get a trailer; they restored a bit of faith in customer service.
Thank you, truly.”

“Super friendly staff!!! I picked up a trailer Monday morning. The drop off area was very full. The trailer I was picking up was buried between trucks. Christa greeted me with a friendly smile and cheery attitude. She got a guy to move the trucks to free up my trailer. The guy that moved the trucks was super nice too. I forget his name.
Tonight I dropped the trailer off and Christa helped me park it. She is awesome!
This is my favorite U-Haul!”

“Great experience at U-Haul and highly recommend for any moving needs. Ryan was great to work with and he provided me with the towing part I needed for my move. Great service, thank you! 10/10 highly recommend.”

“Unsure why this place has such a low rating. It’s like every other connivence store, fast and efficient. I always come back here. It’s my go-to spot for a quick cup of coffee or some snacks.”