Storage One @ Benson provides storage solutions for residents of Renton, Benson, Kent, Tukwila, Maple Heights, Fairwood, and SeaTac. The facility offers clean, temperature-controlled units, which some customers found to be the only such option in the area. The security measures are described as top tier, giving customers no fear that their belongings would be stolen. Reviews consistently highlight the excellent and super customer service from the extremely friendly and helpful staff. Employees are noted for being kind, patient, professional, and knowledgeable. Specific examples include staff helping customers easily set up and transfer units, navigate billing, and coordinate U-Haul rentals. Staff members have also been commended for their patience in difficult situations and for going above and beyond, such as helping a customer who lost their keys. The overall experience is described as smooth and excellent. Customers report having a great experience and state they would without a doubt return. The facility, along with its quality U-Haul rentals, comes with a high recommendation.
The customer service representative who helped me was excellent. She was very professional, nice, efficient and knowledgeable. The box truck that I rented was one of the nicest rental trucks I have ever rented. keep up the great work. Thank you!
June 2026
Josh added sunshine to our stressful and hectic day. Their personality and willingness to help was a refreshing and more than delightful experience. Service was fast and super convenient. Thank you Josh!
April 2026
Safe, secure, and helpful. A little up the hill but worth every penny!
