U-Haul of Renton Highlands is a reliable business that offers a variety of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers appreciate the friendly and efficient service provided by the staff, with many highlighting how quick and smooth the rental process is, especially on busy days like Saturdays. The team is known for being helpful, professional, and willing to go above and beyond, such as assisting with hitch wiring issues or hooking up trailers without any hassle. Customers also mention the availability of additional services like portable U-Box containers, Moving Help® providers, hitch installations, and propane, making it a convenient one-stop shop for moves of all types. Positive experiences extend to customer service, with staff members being described as friendly, honest, and eager to assist. One customer praised a staff member for helping with a last-minute return during a medical emergency and refunding the rental without issue. Others appreciated staff guidance on packing supplies and their helpful attitude. While some feedback mentioned frustrations with fuel policies, overall, the store maintains a reputation for good service and quick transactions. The team’s dedication to customer care and their readiness to assist with troubleshooting or special requests make U-Haul of Renton Highlands a trusted choice for moving needs.
Nothing but good things. It was quick and painless. The van was ready and clean. Highly recommend this location!
February 2026
Awesome staff. The lady at the desk was super helpful, kind and amazing. Gave great advice on using the trailer. This is not the nearest UHaul from my home and only came here since they are the ones who had the trailer I needed, but in the future, I will drive the extra miles from my home if I need any UHaul services.
November 2025
Amazing customer service from the front desk to the receiver when I returned the car. Everyone who works was so nice and helpful.
