Audi Tri-Cities is a dealership where customers are more than just customers. The goal is to help drivers from Yakima, Walla Walla, Spokane, Bellevue, Portland, and Seattle find a vehicle they are thrilled to own, whether new or pre-owned. The experience is designed to be not stressful, confusing, intimidating, or underwhelming, but instead to make customers feel confident and excited. Reviews highlight exceptional service where staff goes above and beyond. The process is described as seamless, smooth, and simple with top-notch communication. The service department is efficient, completing repairs quickly and working customers into their schedule. Staff are noted as being very helpful, patient, generous, and transparent with a customer-focused mindset. This approach creates happy, return customers who drive home happy after getting a great deal on an excellent vehicle.
Cesar was great! Super knowledgeable about setting everything up in the car and very friendly.
December 2025
The service staff and their work is a 10 out of 10. As an Audi owner who loves 2 hours from this dealership I will drive to their establishment any time. Perfectly professional with great communication.
December 2025
Eli and team from Audi Tri Cities made the experience enjoyable, quick, and easy! Thank you for the warm welcome and the amazing service!
