“Nice people, able to find the problem of my vehicle quickly and helped to the best of their ability. They fixed the issue and informed me of a few other potential problems down the road. I would do business with them again.”
“My experience here has been amazing. Josh and his family business treat you like family.They fit me in both times I needed them for a seat belt buckle replacement and a modification to my frame for torklift tie downs that were improperly installed previously by someone else.I was impressed by their schedule flexibility, customer service, and pricing. I definitely would recommend coming here for any mechanical needs you may have.Thank you Josh.”
“I didn't realize that the passenger side wiper blade had come off while driving in heavy rain on I-82 toward Yakima. By the time I realized the bare metal arm that holds the blade was scraping against the glass, there was already a line of scratches about 1/4" wide in an arc about a foot long across the glass. I watched YouTube videos on how to get the scratches out, but the results were not always great. I took it to Pro Auto and they said it would take about 2 hours and quoted a price that was very modest. The windshield looks new. I couldn't be happier.”
“Devin knows diesel trucks inside and out! Very professional and very high quality work! He got me an appointment in a timely matter and was able to get my truck back to me better than ever. I would highly recommend 3 Rivers for anything from an oil change to a full engine rebuild. Great local business that cares about their customers!”
“I highly recommend Auto Experts. Shane was personable and their prices were honest and fair. But most importantly they did a great job on replacing my compressor and they got my car in and fixed it the same day. I won’t go anywhere else now ?Services: Air & cabin filter replacement”
“Ordered a BMW at this dealership. I am 100% satisfied with the transaction from selling my used BMW to ordering and receiving delivery of the new BMW. Very informative from both sales (Zina) and finance (Armando) teams. Highly recommend for an easy stress free transaction. Thanks again!!”
“They responded very rapidly to a window which could not be closed in icey weather. The window motor went bad. They repaired within 24 hours so I could use my car. I am grateful to Ryan and staff for the good job.”
“Had some billing issues on a tire rotate and balance, but the manager was quick to fix the issue once it was brought to attention. Service was otherwise quick and as expected.”
“Thomas was well-spoken treated me with the most respect n had great integrity! You can truly tell Thomas is not jaded with all his Years of experience in his career like most people do, but not Thomas he is honest, true n takes pride in what he does. He can count on my business!”
“I recently took my cargo trailer in for preventative maintenance service and B and B discovered damage to one of my axle’s. They started the warranty process for me, got me a new axle and replaced it within a couple weeks. Exceptional level of service, great communication, and committed to customer satisfaction. I highly recommend B and B to anyone in need.”
“I had an amazing experience buying a new car at Audi Tri-Cities! It was a very stress free and laidback experience. The other reviews are accurate in regards to the sales team and overall buying process. Anthony, my salesperson was very personable, respectful, professional and knowledgable. He along with the whole team were genuine and made me feel comfortable in addition to valued as a customer. I've heard many stories about bad experiences at car dealerships with pushy dealerships and their tactics to upsell. I'm happy to say that I didn't feel any pressure and things felt pretty upfront and transparent. Javier in finanace was also great and gave me enough information to make an informed decision. The whole process took less than 2 hours which is very quick and easy all things considered.Kudos to the whole team at Audi Tri-Cities and thanks again for making it such a great experience. I wouldn't hesistate to buy another vehicle from them in the future and would check them out if you're in the market for one!”
“David has rebuilt a transmission on a Chevy minivan, Repaired the head on a Ford F-150 when spark plug blew the threads out, and done general maintenance work on my vehicles. I trust no other than David to do work on my vehicles. I have always felt that he treated me fairly with prices and I have felt assured with the quality of his craftsmanship. One cannot ask for more than that. Thank you David!”
“Brett was great to work with. Was super easy to setup the pick up and drop off of the container during our renovation. Would definitely recommend them if you looking for long term storage on your site.”
“The first time I had work on my car done, they allowed me to have my car towed and pay for the towing with the repair bill. I think these guys do all they can to help their customers out.”
“Awesome customer service! Easy online appointment. Very minimal wait time. Did free brake and shock inspection. No pressure. Wrote up the report and went over it with me. I will be back in the future. Thank you Les Schwab”
“Brent did an outstanding job outfitting my 2020 Ford F150 with an 6 inch left and 37 inch Toyo M/T tires! Truck looks absolutely amazing!! He’s also helped us in the past with new tires for my wife’s BMW convertible and our oldest daughter’s Mustang! Great service from a great dude!!”
“Brent got me in and out doing a full oil change and fuel filter change. Definitely recommend going to jiffy lube on Williams and seeing Brent. He’ll get the job done right!”
“Every time I needed any service done in my car, tri-city battery in Richland has been great. They communicate the process and keep me updated when my car is ready for pick up.”
“My daughter was in a fender bender, she is a student and lives in Seattle. I spoke with Lilly and she went above and beyond to get me in for an estimate and repairs relatively quick (within a week), unfortunately the vehicle ended it up being totaled , She showed me all the hidden damage underneath the bumper and hood, I bought this vehicle 3 years ago for my daughter and I guess the vehicle had been wrecked (totaled before ) , the car was built with different parts , not even the same make of my car, this car even had frame damage (unsure if it’s new or from before) . Lilly was so kind and profesional in every step , when talking to my husband, my daughter and myself. She responded even after hours and gave us a lot of support on this whole process. it’s a relief to be able to find people you trust, they will have my business from now on. I would recommend them to everyone.”
“There needs to be better communication between sales and parts/service so that things don't get screwed up. I had a bad experience, but someone took the time to get it taken care of, which I greatly appreciate. I just wished it didn't take so long to get it taken care of. Always room for improvement.”
“Locally owned. The inside is a JUNGLE, literally beautiful plants everywhere. His kids graduated from my high school a couple years ahead of me! My dad told me about this place 20 years ago when I got my first oil change. That guy who owns it doesn’t work their much, but the technician who has worked there going on 5+ years now is consistent, knowledgeable, quick and not chatty! Its awesome. No upsale. I tell everyone I know about this gem because I don’t want it to disappear. They will even let you bring your own oil and charge about 40$ for service and disposal! Backyard mechanics best friend.Services: Steering & suspension repair”
“A very efficient service from the employee Angel Aguilar who assisted me and I asked for a service, explained the problems with my car and they changed the winter tires. That service is free if you buy the tires there and rinse them.”
“There needs to be better communication between sales and parts/service so that things don't get screwed up. I had a bad experience, but someone took the time to get it taken care of, which I greatly appreciate. I just wished it didn't take so long to get it taken care of. Always room for improvement.”
“We have always serviced our CRV here and had good service. Also recently purchase a new vehicle and had a great experience. Go to McCurley Honda and ask for Josh. He will take care of you like he did for us.”
“Very friendly fast and helpful! We had a slight accident. The sliding glass door off the master bedroom broke.. They offer an after hr emergency service. They will send a tec out to board up the giant hole in ones house or business. In less than a week, the glass will be ready to install. Other local glass stores are at least out 3 weeks, with one 45 days out.”
“My tire blew out on the freeway and I had to scramble to get a a new tire as soon as possible. Pablo in the auto care center was a huge help in find the perfect fit for my Toyota Avalon Limited. Super quick and easy”
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“The work that was performed was amazing! When I called to get updated I was Informed with honest upfront answers. If you want your car to look like it just came off the lot, come here!!! It as simple as that!”