AutoZone Auto Parts in Richland, WA is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers praise the store's easy ordering process, fair pricing, and great follow-up when parts arrive. The Moses Lake location is also highly regarded, with knowledgeable employees who are willing to assist customers, even during busy times. Employees like Beto, Nicholas, and Peggy have been praised for their excellent customer service and willingness to go the extra mile to help customers with their needs, whether it's replacing a tail light or finding the right battery. Overall, AutoZone is known for its reliable parts, fair prices, and exceptional customer service.
Called talked to Cameron said they had part and he would tell someone because he was just off shift
February 2026
I was at wits end trying to figure out how I could contort my hands and fingers to navigate the changing of my Tundra headlamps, when Eric showed up to show the easy way! Not all heroes wear capes…, some wear Auto Zone windbreakers!
December 2025
Went in to have my battery checked. It was only 1 1/2 years old but seemed like it wasn’t starting. Had Crystal help me out. She was awesome! She looked up my previous battery and verified within warranty and replaced in my car. It was the easiest experience and she was very kind and knowledgeable.
