Planet Fitness is dedicated to creating a welcoming environment for all fitness enthusiasts. With over 2,400 locations, it promotes Big Fitness Energy™, helping members feel energized and motivated. Reviewers highlight the friendly and helpful staff, with specific praise for Nate and his exceptional customer service. Many members feel welcomed and motivated to return due to the supportive atmosphere. The facilities are clean, and the equipment appears new, enhancing the workout experience. However, some locations may be smaller and busier, leading to waits for certain machines. Liam and Daniel also received commendations for their kindness and quick assistance when a member lost their phone. Overall, Planet Fitness is a supportive space for individuals looking to improve their fitness in a positive atmosphere.
Just the best most affordable place to workout in Tri-cities. OUTSTANDING customer service--I got free beef sticks today as I was leaving--thanks Liam and David! They. are. the absolute BEST
December 2025
Manager Kayla is a great manager, she helped me with an issue I had on my account & she was amazing from beginning to end displaying great customer service. I also remember her from working so long at the Pasco location! You have a great one
December 2025
For the price it's the best deal there is. If you travel the Black Card is a must 💪🏻
