Ulta Beauty is a large retailer offering a wide variety of beauty products, including makeup, fragrance, skincare, and haircare. Customers can find popular brands like Tarte, Fenty, and CHANEL, as well as exclusive lines like Kylie Cosmetics and Olaplex. Ulta Beauty also prioritizes conscious beauty choices, featuring products that are vegan, cruelty-free, and sustainably packaged. In addition to shopping, Ulta Beauty provides salon services such as haircuts, hair coloring, makeup applications, and brow services. Appointments can be booked online or walk-ins are welcome when stylists are available. The staff, especially employees like Erminie and Tiara, are praised for their helpfulness, friendliness, and willingness to go above and beyond to assist customers. Customers have appreciated the time taken by staff to help with shade matching, finding the right foundation and eyebrow pencil, and providing excellent customer service. However, some shoppers have noted issues with the store's bag policy, often being charged for bags despite bringing reusable ones, and have observed an increase in gossiping behind the counter and a lack of attention to customers at times.
Most women are going to be rude to each other! But you can’t be throwing names out there like it’s cool! That one girl might be a better mother and way more crazier than you!
July 2025
My five-star compliment is for Erinime, a beauty advisor at the Richland Ulta. She is very personable and clearly makes it a point to offer fantastic customer service. I always enjoy my interactions with her. Much appreciation from this Platinum member!
November 2024
Went to Brianna to get my hair cut today. She is wonderful! Made sure to only take as much needed so I could keep my length. Definitely will go back!
