Wheel & Rim Repairs in Richland, WA

“I found myself at Discount Tire today on my daughter's recommendation. I just needed to see if there was a nail or something in my tire, as it was definitely leaking air. I found out that the tire was too old to repair and that the tread depth indicated I should get new tires. I spoke with Christian about tires and started trying to crunch numbers in my head. So after we talk about tires I pull my car up to have the pressure checked in the tires. Omar (the General Manager I believe he said) walks up and expresses concern about the safety of said tire. Then the most incredible act of caring and kindness happened and to be honest as I sit at home and type this the tears of gratitude are still there. I have 4 new tires on my car and thanks to Omar not only will I be safe driving, but my grandchildren will be safe when they are with me. Omar I hope both you and Christian see this. I will be forever grateful for your kindness today and I will pay it forward!”

“⭐️⭐️⭐️⭐️⭐️

I had an excellent experience at Les Schwab. They got my car in quickly to remove a bolt from my tire and did it at no cost—something I really appreciate.

Cristine was amazing. She was handling a difficult customer but still managed to check me in smoothly and professionally without missing a beat. Her attitude and efficiency confirmed my decision to switch to Les Schwab from another nearby dealer.

My only recommendation: when a screw, bolt, or nail is removed, it would be great if the team showed it to the customer. I wanted to see if the bolt came from my garage or the road.

Overall, the service was outstanding—10 out of 10. Thank you!”

“So very happy with my service today! Went in at 5:45pm to make an appointment for Saturday and the gentleman said he could get me in right then. They close at 6, so I was shocked. The gentleman that helped me was very kind and gave excellent customer service. I wish I had his name to provide. Thank you from the lady from Seattle!”

“Wow! Our VW Vanagon broke down and we needed A new wheel bearing! We hobbled in and Randy got us in and out within a half hour. Excellent service and a friendly face! Thanks Randy!!! Thanks Les Schwab!!!”