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December 2023 by Mike
Be aware of the KeyBank get $300 promotional opening smart checking account scam!Recently I received an offer from KeyBank with a promotional code offering $300 if I open a smart checking account by 12/15/23. KeyBank rejected my application despite providing sensitive personal information and including the promotional code they provided.It is evident that the promotional offer from KeyBank, such as the one I received, is a deceptive tactic to attract visitors to their website for advertising purposes.It is imperative that financial institutions act with transparency and integrity, and engaging in fraudulent activities is an unacceptable breach of trust and should be reported to appropriate authorities.
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July 2023 by Phani Bhamidipati
Do not rely on this branch for notary services. I went there with a prior appointment specifically for notary and they refused stating that the document does not have a section for notary signature! I walked to Chase branch across the street. I had no appointment but they got it done in 5 minutes (I am a customer of both banks).It was strange. If they don’t want to provide notary services, they should do so upfront and not waste customer’s time.
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August 2022 by Kunal Balani
Corrupt bank with hidden charges. I opened a checking account only to discover with 6 months later that they are charging me monthly fees. They didn't disclose it at the time of opening account.
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May 2022 by sanjay hirpara
Key bank looks like Don't have appetite. OR may be not professional staff. Don't waste time for loan here.
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May 2022 by tye ybarra.
The new manager there is so awesome, went way out of his way to help our business out. Thank you Jason.
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May 2022 by James Bishop
$4 withdrawal fee
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December 2020 by Sherwin Nz
I called few times and talked to Mr. Kenneth Zuerner about few different things. He is an expert personal banker that care a lot about customers and put too much effort to give the best answer. I really appreciate his time and effort.
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December 2019 by James Jensen
I've had great customer service from this branch.
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September 2019 by Janet Hofmann-Berg
I love this Key Bank Branch! I go into the bank several times a week for my business, they are always friendly, knowledgeable, professional and greet me by name. I have most of my personal and all of my business accounts with Key. Any time I've had a problem; lost debit card, bank fees i didn't agree with, emergency loan they were always there to help promptly.
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May 2018 by Charlie Shenson
Bank manager watches one teller while I wait in line for a half hour
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March 2018 by Jingde Hsia
I would give zero star if I could. Worse bank ever. they are not honest and very sloppy
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July 2017 by C P.
I always get great service and helpful information at this location. Thank you Kristi for always being a kind and helpful person. I wished more banking institutions had people like Kristi. Hopefully management there recognizes your excellent service and excellent attitude,and work ethics. I can't say enough great things about this bank branch and Kristis help. Thank you!
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September 2016 by Amira Sethi
This is definitely the worst branch I've been to so far. On a few occasions that I've been there, they are either rude or don't know what they're doing. There was literally new employee every time I visited. Wish I could give 0 stars.
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June 2016 by Jon Marschall
Do not bank here, an employee promised me no fees on my account then I got charged twice for $12 and the employee refused to credit my account for the charges. Worst bank ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
