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“Thank you so much to Alisha, Jonathan, and Jorge for making my move in process so seamless! Moving is unpredictable in general, and they are so accommodating and responsive. Used their free move in truck as well and the process was super easy.”
“I've rented multiple storage units over the years from all the big name corporate storage companies. West Coast Self storage is miles ahead of the rest. Firstly and most importantly the hours you can accsss your unit actually accommodate working people. Every other unit i have had is accessible 9am-5/6p, and even 2 were closed Sundays. I work 6 days a weel mon-sat 8am-6pm. so literally would have to take a vacation day to go put a couple things in my storage. West coast (at least Columbia city location) 6am - 10 pm 7 days. I have plenty of time to stop by before work if needed and plenty of time after. Hours are the only are where storage facilities can really set themselves apart from competition and WCSS does that. Allowing working people to access their units on their time and oh yeah they don't charge extra for after hour access. The cherry on top? at lest this location is the staff TOP NOTCH. Super friendly. sign for packages for me and call to tell me they came in. I could go on and on 10* /5”
“Nick was phenomenal to work with. He was very pleasant and clear with communication with the walk around. He also was super helpful trying to figure out and make sure I was being charged correctly. I really appreciated working with him and Penske for this rental. Made the move all the less stressful. Thank you!”
“Very nice facility. I was able to downsize and stay on the same floor. My larger unit got too expensive. Bummer that the online discounts don't apply to existing customers.”
“I had a great experience working with Tatsumi & Brandon at the Sodo location. They had exactly what I was looking for ready in an hour the same day. I appreciate the flat rate pricing & straightforward rental process. I will definitely be using enterprise in the future for my truck rental needs!”
“The building is clean and well maintained.
Today I had to stop by to update some clerical issues.
Emily at the front desk was very welcoming and accommodating. She was patient and helpful as I tracked down and organized, and finally submitted, my paperwork.”
10AM - 5PM
918 S Horton St Ste 1513, Seattle
Truck Rentals
“Had a fantastic experience at this facility thanks to Dylan. He provided a great customer service experience and made our time there super easy and smooth. Thank you!”
9AM - 5:30PM
3116 Northeast 130th Street, Seattle
Truck Rentals
“Returned to Secure Storage for the 2nd time when we had my nephew and his wife with 2 young girls come stay with us recently. We needed to make space in our downstairs so the girls had a place to sleep and needed to find a place to store all of the stuff that had been stored downstairs.
Melissa helped us get set up and walked us down to the unit.
Thanks for your assistance.”
“The customer service at this place is unbelievably awesome. Sebastian was the name of the person that helped me and he helped me perfectly and went in my opinion above and beyond any rap I've ever talked to at a truck rental place.”
“It would have been a day long project of mixing 60 bags!! Instead we spent LESS money and finished pouring and spreading a yard of concrete in 3 hours!!! And my back feels GREAT!!! Thank you so much!!!”
“Daniel was amazing and extremely helpful. I had no clue about how useful storage sizing mattered. I almost got one too small lol He was professional and easy to talk with. Thank you so much! 5stars!”
“The most excellent mechanics and service honesty good quality internally good people all the way around a good businesses and for anybody would be to do business with these people”
“Service was fast, informative, and well versed. Staff was kind and made sure to offer help and the option of additional services I was unaware of. They were incredibly kind <3”
“Easy pick-up/drop-off process but what really stands out is their customer service is second to none!! So incredibly helpful, even on a day they were closed!! Will return here for sure.”
“I had reserved a moving van, but it had broken down. Unfortunately, when I arrived, they didn't have one available that size to substitute. Fortunately, they immediately telephoned the nearest dealer, about 10 minutes away, & my needs were met right away. They were most friendly & helpful. When the need arises again, I will choose to use their services.”
“Extremely friendly and professional service. I’ve rented from this location as well as the location on Stacy St (at 1st Ave S). The service at this location (on Horton, at Airport Way) is 1,000 times better! ?”
“Rented a newer model Silverado in excellent condition that towed our trailer with ease. Online rental system is clunky but it worked: took ~10min from arriving at the location (they geofence in the app and website) to getting the keys. The staff is very friendly! It's a busy location so expect a line if you need to go to the counter. We've used this location several times and they are seemingly constantly getting new vehicles, including some box vans with backup cams (finally!)”
“Used their service last year (September 2018) and would definitely reuse them again. The pick area slightly gives me some weird vibes but it’s close enough to downtown Seattle where we were able to move our 1 BR apt within a day.
There were no hidden fees or ambiguity in regards to the pricing - Something I dreaded after reading U-HAUL reviews. Although it was expensive, I didn’t care if it meant dependability. The lady who serviced us all day was extremely pleasant to work with. She made a stressful day start out smoothly by providing us keys in a timely manner, all while having great conversation.”
“They always taking care of our company trucks. Sometimes things get behind schedule but always done right. I highly recommend this repair service to anyone who needs help on repairing.”
“For hitch install.
Owner of this branch was very reasonable and accommodated my crazy scheduling and poor communication.
Install was done on time and at the most reasonable price I could find in Seattle.”
“Karla is an absolute superstar! Today i rented a truck from this location. My time for pickup was towards the end of the store's hours and i was running behind schedule. When i walked up, staff was leaving and had already locked up for the night. Karla saw me walk up to the door and answered with a smile asking for what I needed. She swiftly invited me in to help me out. She was kind, professional and efficient. It seems rare to see someone go over the top to help someone like this and Karla's demeanor was extremely refreshing. I will be sure to use this location for all moving needs from now on!”
9:30AM - 5:30PM
1900 15th Ave W, Seattle
Truck Rentals
“Best rental experience of years of car and construction equipment renting. Knowledgeable, professional and efficient are a few qualities of Brian. Shortly after having returned the truck , Brian called to say he saved a tool he found in the cab. A bonus to an outstanding experience. George”
“Had an issue with my rental vehicle. They scrambled to arrange another vehicle from another site, took me there and organized everything. Was a bit late getting out - but was impressed with the service. Kudos to David and Priyanka!”
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“Super easy to rent a unit last minute. I signed up from my phone the night before and when I arrived at 7am the unit was ready with an optional lock to use. The place is immaculate and very well secured.”