Acura Seattle Service is a highly regarded automotive service provider that has earned the trust and loyalty of many customers. Based on the reviews, the business is known for its exceptional sales and service experience. The sales team at Acura Seattle Service is praised for their honesty, transparency, and willingness to work with customers to secure the best deals. Customers appreciate the sales manager's commitment to honoring manufacturer incentives and guiding them through the various options available. The service department, however, has received mixed reviews. While some customers have had positive experiences with the service team, including the excellent service advisor Anthony Napenias, others have encountered issues. One customer reported a concerning incident where their car keys were given to someone without proper identification, leading to the car being found with illegal substances inside. Despite this incident, the majority of customers seem satisfied with the overall service provided by Acura Seattle Service. They appreciate the friendly and welcoming atmosphere, as well as the team's ability to accommodate last-minute service requests. The service department is also commended for its professionalism and attention to customer needs. Overall, Acura Seattle Service appears to be a reputable automotive service provider that offers a mix of positive sales and service experiences. Customers appreciate the honesty and transparency of the sales team, as well as the efforts of the service department to maintain their vehicles effectively.
Anthony os amazing. He always takes care of my car and goes a o e and beyond. Acura of Seattle is a really great place I. General.
January 2023
We’ve purchased 5 cars from this dealer and have been treated very well. We learned that it’s best to show up early for maintenance appointments. Sometimes there is a wait even with an appointment.Service: General repairs & maintenance
October 2022
Nice guys, but they're so overpriced. Unless you have very deep pockets or your car is still under warranty, I don't ever recommend taking your vehicle to a dealership for service.
