Bank of America (with Drive-thru ATM) offers a mix of experiences for its customers. While some find the bank frustrating at times, there are standout employees who provide excellent service. Paa is noted for making customers' experiences terrific and addressing their needs effectively. Eric, an ML Investment banker, is highly recommended for his top-class investment and savings advice, showcasing knowledge and patience. Shane Dunn is praised for his outstanding customer service, helping resolve issues with a positive attitude. Angelina Bui is also recognized for her attention to detail and valuable suggestions when opening new accounts. Overall, the bank has its challenges but is complemented by exceptional staff who enhance the customer experience.
Good service but I forget the guy’s name but he’s very nice. Very patient
December 2023
Amazing service from Paa. Made my experience a terrific one and helped my needs with what i wanted. Highly recommend this bank, thank you!
March 2023
Only come here if you have an appointment already, walk-ins for anything other than deposits and withdrawals will be shown the door. Next available time they could bother to see me was 2 weeks out.
