BMO

Most Recent Comments

• January 2024 by Lena
  This is unfortunately a very very very bad bank, probably the worst I've banked with. Their systems are always off and crashing, accounts are frozen and you need to constantly call or visit branches, the employees slow and incompetent. I recommend that you avoid them.Edit: The manager of this branch (unfortunately I don't remember her name) is actually great and knows her stuff. The rest of the bank still sucks.
• November 2023 by Stevil Kinevil
  I can't speak on this branch specifically, but I got stuck banking with BMO after Bank Of The West (which I really liked) sold. BMO as a financial institution isn't even a thing I would recommend to someone I disliked. At this stage, I'm not entirely convinced it's actually a bank, but rather just a small room, a bare lightbulb, and like, three random little moths flying around...On second thought, maybe including three moths into the visual is generous. Steer clear.
• November 2023 by Santanna allen Guillen cartwright
  I hate this bank they have been holding my money for months talking about I don't be able to get it and that it would go to the state they can't just take ur money especially not if the check. Has my name on it and it was a gud check. I hate this bank they suck avoid them
• November 2023 by Jason pratt
  Bill at bmo is assuming and understands the essences of customer service. Bmoas a bank doesn’t seem all that good but bill is genuinely helpful.
• November 2023 by Calvin L
  Why does this place even exist with such rude employees. It's like they want to be laid off so please BMO, improve efficiency and save expenses by shutting down this useless location.
• June 2023 by Zyth On (Zython)
  So I went inside because I wanted a new card as my old one was being used by someone else. I went and asked the guy for a debit card. He “orders” it then starts going on about how I should get his credit card. This went on for a long time after saying no. I was unable to get my money off my account and spend. 3 weeks go by waiting for the card and for some reason I never get it. I end up talking to one of the managers of the bank and he says that they will mail the card in 1 day if I call him yet the guy at the bank said it takes weeks to even make the card. They really wanted me to get the credit card. I shut my bank down with them. Seems fishy. I don’t recommend this bank AT ALL.
• February 2023 by Panos Giannopoulos
  A terrible, terrible bank... Please read / believe the reviews and don't open an account here. I thought it can't be that bad and I gave them a try - big mistake... So I opened a credit card with them after invitation, only to get my account closed right before getting my welcome bonus. Nobody can give me a reason why, nobody knows anything... This is their only branch in the whole state by the way.
• November 2022 by Sergei Davidov
  Beware! They are spamming too often offering a credit card and don't approve. Most likely collect the data.
• October 2022 by Emily G.
  This review is not about this specific branch but rather about BoW's loan department. I recently paid off my RV loan with BoW, and the experience could not have been worse - really, this was so, so bad. So incredibly frustrating and such incompetence. I spent two hours yesterday trying to figure out how to get the title to my RV - something I need in order to complete the sale - only to find out that three separate employees - including a supervisor - had given be bad information causing a three week delay. Now I need to wait another 6 weeks to get my title. Altogether so frustrating and disappointing. I will never bank or get another loan with BoW and wouldn't recommend that anyone work with them.
• October 2022 by Steven Tuttle
  I would absolutely avoid this bank at all costs. I have had many other bank accounts and this is by far the worst bank I have ever experienced. I had a few fees as I forgot to have the required activity for a month. I talked to the branch, the regional manager and even the executive manager and they refused strongly to waive only about $20 in fees. I have had many other banks that would be much more customer friendly. I honestly cannot stress enough how much I would encourage everyone to avoid this bank.
• October 2022 by Vivek Kanojiya
  worst bank ever, i moved to US recently and bank of the west was first bank i opened my account in based on a reference from a third party and it has been a nightmare since then.. i had to visit the branch for debit card activation and then again for setting up zelle and then again for online transactions and then again for wire transfer set up and guess what even after these painful branch visits so many times they locked my account because they suspected that one of the transaction I was doing was fraud and now i cannot access any of my funds, i cannot withdraw it, i cannot transfer it and it's been more than 10 days since my account got locked. I'm new here and i need to pay rent and deposit for my new place, pay for taxes and stuff and all my funds that i transferred from overseas are locked now, this is such a nightmare. Even the bank employees are not helping and blaming upper management for the mess. Stay away from this bank at all cost.
• August 2022 by TheFamousBicycleRide
  Worst customer service ever. Expect phone calls for simple matters to last up to two hours. Expect, after dealing with their d*** machine and waiting to talk to a person, for said person to cut you off or put you on indefinite hold. Maybe it was because they hit the wrong button by accident, maybe on purpose, who knows? The computer voice says they have higher than anticipated call volume and long waits nearly every time I call which I presume is a lie (because no one can be that bad at estimating call volumes) and they are just unwilling to pay for better customer service. Their whole phone system is designed to make you loathe using it so much that you do what you can to avoid calling them. They have a glitchy website that has told me that I don’t have an account and that I don’t have any payments due when they are, in fact, due, and it has decided to deny me access multiple times for no fault of my own. To restore access I must call and hit zero a few times when it asks for my account number to get to a representative who will then let me pay and put me on another endless hold (to get online access restored) while listening to a rude computer advise me to log in (and not bother their two actual representatives they pay to work from their houses next to train tracks) or call later the whole time.
• July 2022 by Christine Zhong
  Watch out! --they promise one thing, but do another. Not trustworthy at all!!! They set us up for "No monthly fee account" for life, but every month statement has service fees that requires the branch manager to reverse manually for 7 years. During the last seven years, the branch manager changed about seven times. The new branch manager told us this year that the upper management decided not to reverse the bank fees anymore, so they haven't reversed $595.00 in bank fees since 2021. Then the manager told us if we opt out on "treasury now" feature, then the bank charges will disappear on our monthly statements. We did that. Nothing changes, we are still charged with $50 bank fees. We have demanded that they refund us our money. We plan to close the account once they refund us our money. If they don't do so, we will pursue them legally.
• March 2022 by Lord Duke Adler
  They take cash at their Lobby ATM! No middle men involved, except transferring to their brokerage partner. Takes a day, but easy to invest spare change for kids future!
• February 2022 by Hayk Tadevosyan
  Love working with this branch, always quick, helpful and willing to help. They helped me with my commercial loan last year, although long process they did a great job answering lots of my questions and getting me a good loan.