Bernie’s Automotive Service is a highly recommended auto repair shop serving the Seattle and Ballard areas. Customers praise the shop for its honesty, friendliness, and excellent work. Many clients have been returning for years and often refer friends and neighbors, highlighting the strong trust and satisfaction they feel. The shop has been recognized as the Best of Ballard Automotive Service by the Ballard News-Tribune, reflecting its reputation for quality. The team at Bernie’s offers outstanding customer service, guided by their Golden Rules of Customer Service and Customer Care Program. They provide professional auto repair services backed by a 36-month/36,000-mile warranty, giving customers confidence in their work. Reviews mention the shop’s honesty, especially regarding repairs and cost-saving advice, such as recommending cheaper solutions when possible. Customers appreciate the helpful, kind, and courteous staff, as well as the shop’s welcoming atmosphere, which even includes a friendly shop dog. While most experiences are positive, some reviews mention concerns about billing practices. However, the overall impression is that Bernie’s Automotive Service is committed to customer satisfaction, integrity, and quality repairs, making it a trusted choice for auto care in the area.
Super thorough kind and transparent crew, definitely recommend!
January 2026
The team at Bernie’s is great… just did work on my daughter’s rig to make sure it was running well and safe to drive. They did great research on the model, explained their process and answered all my questions. They are just good, highly competent and caring guys! Go see Bernie’s!
December 2025
These guys are fantastic- called with car problems dropped my truck off 10 minutes later also told them I had an important deadline in the afternoon- they got me in out and repaired in short order and on my way at a very reasonable price. Highly recommend these folks.
