Blu Dot is a business that offers a range of quality furniture and home decor. Many customers recommend visiting the store instead of ordering online to see the items in person. The staff in the store are praised for their helpfulness and friendliness, often providing useful recommendations beyond furniture, such as local spots to explore in the city. However, delivery services, handled by Ryder Last Mile, receive mixed reviews. Customers who opted for white glove delivery reported issues, as items were often dropped off the truck rather than delivered with care. This resulted in damages to products, including dented corners and misaligned furniture. Customers have expressed frustration with Ryder's customer service, citing long hold times and unresponsive systems when trying to address delivery issues. Overall, Blu Dot has received a three-star rating from customers, with five stars for store staff service, four stars for product quality, and one star for delivery services. For a better experience, it is suggested to build a relationship with the store staff, as they are willing to assist with any issues that may arise.
I didn’t buy any furniture but the lady there was soooo cool and recommended my friends and I some great spots to check out in the city! — we did and loved them.
August 2022
I didn’t buy any furniture but the lady there was soooo cool and recommended my friends and I some great spots to check out in the city! — we did and loved them.
August 2021
We stopped by during a stroll in Pike/Pine and were received attentively (I wouldn't really say warmly, but this isn't a corner coffee shop either). The staff was helpful and professional, we had a good experience. And it was such a pleasure to even just look at these beautiful furniture.
