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June 2025 by Stephanie Ryan
Brennan and the Cascade team are fantastic at what they do! I’m not super knowledgeable when it comes to bike mechanics and they’ve helped me solve a few issues with my bike and they’re always extremely knowledgeable, kind and, efficient. They also explain everything they’re doing/seeing with the bike to help me understand. Highly recommend.
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June 2025 by Jeremy Dinsel
Great shop with friendly and knowable staff. It may look high end, it might even be, but there’s no attitude here.
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June 2025 by Garth Runkel
Been coming to this shop for the last couple of years, since I moved back to Seattle. Definitely a great shop, great group of people, and they put in work to foster community. They have a great breadth of knowledge of all bikes, gear, and rides/routes around the area. Stop by and check them out!
I was able to find my dream frameset here, Ibis Hakka MX, I get nice quality clothing from Q36.5, anything they don't have, they can special order as well!
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June 2025 by Ian Follett
They rebuilt a wheel for me and forgot to put rim tape on it, causing a flat. Also took two days longer to return my bike to me than originally quoted, at least partially because the bike mechanic couldn't release the gravity locks on the wheel because he didn't read the notes left by the person who received the bike. People were nice and the shop was clean, but otherwise I can't recommend them.
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June 2024 by David bacco
Traveled to Cascade Bicycle Studio in Seattle from central Oregon, -one of the few places in the country that offer idmatch bike fittings. Top -notch service, Joseph is incredibly knowledgeable in working with this system. He was able to fine tune myself -a seasoned rider/racer. Using the latest tools, to dial in the desired results that I was looking to get out of my fit (for a new bike). His accessibility via phone and email afterwards, making him a go-to caring owner filled with a wealth of information in the cycling industry. I am looking forward to my return to evaluate how the fit is functioning in terms of power and aero gains.
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May 2024 by Bryan North
Not transparent on prices. No tags on items. We asked the price and he mumbled it. Asked again and continued to mumble. We thought we heard him. He was super quick at checkout and provided no receipt. Went to double check with my banking app and it was twice the amount. Went to return the item and he wouldn’t take a return.
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May 2024 by Luke Mathers
These guys were excellent!! Especially Kelly, who got me back out on the road with an impromptu repair for my aged out bike. Also, I’m a novice and had some questions and Kelly set my bike up for my personal specs. Without judgement of my lack of knowledge and with kindness and generosity, this place is quality. Highly recommended, especially for avid cyclists!
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May 2024 by Dave R. (seabiscuit)
Always impressed by the service here. Great crew.
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May 2024 by Autumn Rooks
love everyone that works there!
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May 2024 by Ayman El-Khashab
Went in hoping to find a metric shoulder bolt for my sworks bicycle. Even though there were other customers in the store, they went back and sorted through a bin of bolts and found the bolt that I needed. I really appreciate that kind of service and I'll definitely be going back when I need things in the future. It's also a really beautiful store with some really amazing high-end bicycles, parts, and accessories. And one of my favorite plant shops is right next door.
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May 2024 by Jonathan Espinosa
Cascade Bike Studio is hands down the go-to spot for bike repair and service! Kelly worked their magic on my grupo, fixing it faster than it shifts – talk about impressive! What's even better is that Kelly took the time to walk me through the fix, sharing valuable knowledge so I can tackle similar issues on my own in the future. Their passion for biking and willingness to educate customers like me sets them apart. Needless to say, I'll definitely be returning for all my bike service needs. Huge thanks to Kelly for their expertise and helpfulness – you're the real MVP!
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April 2024 by Conrad Meyer
Brought my bike in for help determining if the frame was damaged and they were super friendly and helpful!
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April 2024 by Evan Gray
Cascade got my gravel bike dialed in and ready for race season! Customer service was outstanding, the environment in the studio was great, and they were very communicative about my work order. Thanks Cascade!
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April 2024 by Avani Reddy
I was on a bike ride and my derailleurs got stuck, so I popped into Cascade Bicycle Studio. They were able to identify and fix the problem so quickly - and they were so nice and explained what happened, didn’t charge me for it either since it was just alcohol spray. I was able to continue on my ride no problem after! Highly recommend and will go there in the future for bike issues!
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April 2024 by Adam Fisch
Great bike shop! Had a broken freehub and they were able to find the right replacement component in the shop and fix it in 5 minutes. Looks like an outstanding place for new bike builds and fits. Definitely will be back!
