Chase Bank offers a range of banking services, including checking, savings, and mobile banking. Customers praise the friendly and helpful staff, particularly at the Capitol Hill and Broadway branches in Seattle. Employees like David, the regional manager, Mary, the lead teller or teller supervisor, and Trinh Le, the knowledgeable banker, have been commended for their excellent customer service and support. Customers appreciate the staff's warmth, efficiency, and willingness to assist with various banking needs, from depositing coins and cash to providing investment advice. Overall, Chase Bank is known for its commitment to delivering a positive customer experience.
I always come to this location because a teller names Summer who is extremely high knowledgeable, and super friendly. I strongly recommend everyone to come here.
January 2025
I had a great experience with a man I believe whose name is David, regional manager. He helped me deposit a lot of coins and cash and made me feel welcomed as well as provided great conversation through the process. I really appreciate all of that.
December 2024
Mary, who I assume is the Lead Teller or Teller Supervisor, has consistently given fabulous customer service for the years I’ve been in Capitol Hill and visiting this Chase branch. She has a warm demeanor and caring aura that is seldom found in customer service and is genuinely helpful.
