Costco Tire Center is a popular destination for tire installation and maintenance, offering a generally positive customer experience. According to the reviews, the staff is often friendly and helpful, with a standout employee named Jeffrey praised for his excellent customer service and problem-solving skills. The reviews highlight the convenience of Costco's tire services, with one customer noting they were able to order tires online and have them installed the next day. However, the center can get quite busy, and a few customers mentioned feeling that the staff seemed less patient during peak hours. While the majority of the reviews are positive, there are a few instances of less-than-ideal customer service, such as one customer's frustrating experience with an employee named Brian who was unwilling to acknowledge the customer's valid warranty claim. This situation was eventually resolved with the help of the more accommodating Jeffrey. Overall, Costco Tire Center appears to be a reliable and affordable option for tire-related services, with a staff that is generally attentive and knowledgeable. The center's ability to handle busy periods and consistently provide excellent customer care seems to be the key to its positive reputation among reviewers.
Had a really great experience with a tire fix recently. People at the counter were friendly, mechanics were patient when I couldn't find the wheel lock, and it was done in a reasonable amount of time and for a great price
October 2025
Seems like there are lots of bad reviews, but I had a good experience here. I had a new set of tires installed, and they finished it in an hour and a half, which is how long they initially said it would take. Even put my old tires in plastic bags in my trunk (which I asked for).
October 2025
Super easy to order online and show up for scheduled appt. Staff were friendly and efficient. Took barely over an hour and there’s a Starbucks nearby to wait/work at if you don’t want to shop.
